Housekeeping Supervisor

Turnberry Associates Nashville , TN 37201

Posted 2 weeks ago

About the JW Marriott Nashville:

The JW Marriott Nashville Hotel offers the ideal location for leisure, business and meeting guests in the heart of downtown Nashville, adjacent to the state-of-the-art Music City Center. The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel will feature 50,000 square feet of indoor function space, as well as an expansive 10,000 square-foot outdoor pool and lounging deck overlooking the city skyline.

Owned and operated by Turnberry, the JW Marriott Nashville is located at 250 8th Ave. South, Nashville, TN. To learn more, visit the official JW Marriott Nashville website at or follow the hotel on social media via Facebook, Instagram and Twitter.

Examples of Duties (includes but is not limited to the following):

  • Organize personnel into housekeeping crews capable of cleaning all guest rooms and other appropriate spaces

  • Execute on inspection program to ensure the maintenance of guest room areas, room cleanliness, sanitation, and standards

  • Keep inventory of closets and storage cages to ensure no shortages or waste exist

  • Respond to guest comments, requests, and complaints

  • Perform daily key and radio inventories

  • Monitor daily productivity of staff and follow-up when standards are not met

  • Work closely with Engineering to ensure all maintenance concerns are handled appropriately

  • Work closely with the Front Desk to ensure guests receive clean rooms in a timely manner

  • Prepare and inspect VIP rooms to ensure standards are maintained

  • Prepare morning/evening work assignments for direct reports

  • Prepare nightly Turndown assignments as needed

  • Maintains records including repairs needed, lost and found items and quality of work completed by Internal Guests

  • Perform additional duties and projects as assigned

Position Requirements:

  • Ability to speak, read, write and understand English

  • Professional demeanor appropriate for a luxury environment

  • Knowledge of OSHA regulations for Hazcom training and blood borne pathogens

  • Working knowledge of federal, state, employment, and Health Department regulations

  • Ability to communicate using a telephone, radio, or similar device

  • Ability to use office equipment (i.e., computer, laptop, iPad etc.)

  • Ability to establish and maintain an effective working relationship with management, staff, and co-workers

  • Ability to understand commands, questions, and instructions from supervisors and co-workers

  • Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions

  • Bilingual preferred

  • Work varied shifts including AM, PM, weekends and holidays


  • High School education or equivalent. Continuing education in Hospitality Management preferred.

Typical Physical / Mental Demands:

  • Requires mobility

  • Excessive walking and standing

  • Climbing stairs when necessary for inspections

  • Must be able to bend, stoop, crouch

  • Must have good near and far vision

  • Must be able to hear, talk, smell

  • Reaching six (6) to eight (8) feet to tops of showers and closets

  • Pushing or pulling a fully loaded cart weighing twenty-five (25) to thirty (30) pounds

  • Lifting and moving linen bundles and vacuums weighing twenty (20) to thirty (30) pounds

  • Eye/hand coordination and manual dexterity

  • Ability to distinguish letters, symbols, and colors

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Housekeeping Supervisor

Turnberry Associates