Housekeeping Supervisor

For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients.

Job Title: Facility Supervisor

BASIC SCOPE/PURPOSE

Assist with the management of the overall operation of the assigned facilities to ensure that they are properly cleaned, maintained and staffed at all times to meet the customer's requirement. To ensure that a good and effective relationship is maintained with each customer at all times.

JOB FUNCTIONS

• Assist in the management of the day to day cleaning of assigned buildings by providing leadership and support to ServiceMaster employees. Ensure each assigned building is staffed appropriately as defined by the building budget /staffing plan.

• Meet with building staff on regular basis.

• Complete necessary inspection reports on a daily basis.

• Report all inspection discrepancies to the Division Manager.

• Follow up on all areas not meeting ServiceMaster cleaning standards to ensure that deficiencies have been corrected.

• Assist in special cleaning projects as assigned.

• Notify Division Manager of employees that fail to report to work or are consistently late.

• Inspect assigned buildings to ensure that the buildings are being properly cleaned and maintained.

• Take initiative to resolve problems at hand when staff is unavailable and the make arrangements with staff to prevent future problems.

• Assist Division Manager in ensuring that cleaning supplies, paper products, and equipment are available for ServiceMaster staff to perform assigned cleaning tasks.

• Ensure that all cleaning equipment is in good working order, is clean, and can be operated in a safe manner.

• Develop and maintain a positive relationship with the appropriate building contacts to ensure that we are meeting the needs of our customer. Meet with the building contact on a regular basis.

• Recommend additional services that would improve the cleanliness and appearance of assigned buildings.

• Perform related duties as assigned

Required Skills, Knowledge and Characteristics

• Highly developed, demonstrated teamwork skills.

• Strong effective communicator.

• Lead employees in a diverse environment

• Demonstrated ability to see the big picture and provide useful and strategic advice to Division Managers.

• Ability to lead in an environment of constant change.

• Able to direct the efforts of a team of diverse staff.

• Previous Janitorial experience a plus.

• Must be able to plan, schedule, and manage multiple job sites.