Housekeeping Supervisor

Why us?

Application open until August 13, 2024 or until filled.

Your Inspiration for Unforgettable Experiences in Cherry Creek North. Welcome to Hotel Clio, a Luxury

Collection Hotel located in Denver's sophisticated Cherry Creek North shopping district. We cater to

travelers desiring an elegant and inspirational stay and invite locals to enjoy the renowned Toro Latin

Kitchen & Lounge restaurant. Take a seat and let the Latin American flavors at Toro transport you. In the

tradition of South American convivial dining culture, Toro features a ceviche bar, small plates and fresh

locally sourced ingredients. We are your inspiration for uncovering new experiences within our

community, where boutique shopping and exquisite attractions are just steps away. Discover endless

opportunities with Hotel Clio, the muse of Cherry Creek.

At Hotel Clio, part of Sage Hospitality Group, we seek innovative leaders with a disruptive spirit, not just

job seekers. We're looking for power players eager to rise to the top. Sage offers opportunities for growth

and personal fulfillment, emphasizing the aspects that keep us human and happy. We aim to attract and

retain associates engaged in our culture, passionate about hospitality, and excited to enrich lives one

experience at a time. Founded on bold individuality, Sage has created some of the world's best hotels,

restaurants, and experiences, thanks to people like you who follow their own path, are eager to learn,

and love their community. We embrace uniqueness in both guest experiences and team member

treatment, fostering a community built on integrity, respect, innovation, and togetherness. Apply today

and join us at Hotel Clio. You belong here

Job Overview

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Responsibilities

• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.

• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.

• Requires supervisory skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.

• Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.

• Carrying up to 35 lbs. of supplies.

• Ability to communicate information and hotel services to management and guests.

• Ability to inspect guest rooms, public areas, and back of house, and review reports.

• Ability to communicate with guests, on a telephone, and on a two-way radio with associates.

• Ability to interpret reports.

• Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.

• Occasional kneeling required.

• Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.

• No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

Medical, dental, & vision insurance

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Paid time off for vacation, sick time, and holidays

Eligible to participate in the Company's 401(k) program with employer matching

Employee Assistance Program

Tuition Reimbursement

Great discounts on Marriott + Sage Hotels, Restaurants, and much more.

One hot meal per-shift in associate cafetería

Discounted covered garage parking available for purchase

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

ID: 2024-23512

Position Type: Regular Full-Time

Property : Hotel Clio

Outlet: Hotel

Category: Housekeeping & Laundry

Min: USD $22.00/Hr.

Max: USD $22.00/Hr.

Tipped Position: No

Address : 150 Clayton Ln

City : Denver

State : Colorado

EOE Protected Veterans/Disability