Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Housekeeping Supervisors are responsible for supervising the cleaning of assigned lodge rooms, linens, hallways, carpets and other designated amenities and areas in accordance with the highest cleanliness standards to ensure customer satisfaction. Housekeeping Supervisors are also required to ensure that all daily housekeeping procedures and policies are followed. Housekeeping Supervisors may be required to perform administrative and housekeeper duties when necessary.
Assists the Housekeeping Manager with daily duties
Ensures that all employees (housekeepers, housemen, linen attendants, and general resort workers) report to duty punctually, well-groomed, and in proper attire
Assists in the development and implementation of schedules, duties, apparel, appearance, and conduct of all housekeeping staff
Assists in the training of all ARAMARK, NPS, and OSHA policies and procedures pertaining to employment, safety, and sanitation
Ensures the establishment of effective and responsible guest relations and administers lost and found policy and procedure to ensure that all items are turned in daily and logged.
Works closely with the maintenance department to insure that all repairs are done and cleaned before the guest arrives
Directs the control of linen counts and handling, and maintains an inventory of rooms
Orders and distributes all supplies and equipment, controlling costs
Responsible for the motivation of housekeeping staff and ensuring the efficient use of staff to maximize productivity
Ensures that all work areas are neat, clean, and organized and performs such other duties as required or directed
Responsible for ensuring that employee housing is cleaned twice each week
Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
Report to work on time and in complete uniform
Other duties as assigned
Status and Scope:
The Housekeeping Supervisor reports to the Housekeeping Manager
Must have the ability to bend constantly
Must be able to effectively manage a staff of housekeepers
Must be able to accurately carry out instructions
Must be able to do repetitive tasks
Attention to detail focus is vital to ensure the highest standards of cleanliness are maintained
Able to identify and communicate problems in English to Housekeeping Manager
Housekeeping experience required
Supervisory experience required
Working knowledge of various cleaning utensils, dryers, washers, tools and fixtures, and cleaning solutions
Knowledge of MSDS on cleaning solutions in use
Hand truck, Washer, Dryer, Vacuum, Motorized Cart
Little or No Travel (>10%)
MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer Minority/Female/Disability/Veteran