Housekeeping Supervisor

Hyatt Hotels Corp. Napa , CA 94558

Posted 1 week ago

Welcome to the Alila Napa Valley, surrounded by the pristine home vineyards of the Beringer Estate, Alila Napa Valley will offer guests a curated travel experience in the heart of California's Wine Country. The hotel features award-winning design by renowned design team Yabu Pushelberg using natural materials and a soothing neutral palette that well-complement the unobstructed vineyard and mountain views that face west for idyllic sunsets.

Alila Napa Valley will feature a newly rebranded Spa Alila and Fitness Center, a dramatic outdoor pool that overlooks adjacent vineyards and distant mountains, as well as a seasonally driven restaurant and bar - Violetto, which features a local, sustainable menu that reflects the bounty of Napa Valley.

The Alila Napa Valley is walking distance from the quaint shops and restaurants in downtown St. Helena and has nearby access to more than 400 wineries, hot air ballooning, the Culinary Institute of America at the Greystone and a variety of experiences curated by the concierge team.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

The Housekeeping Supervisor duties include inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred. Bilingual is a plus.

The Housekeeping Supervisor qualifications include but are not limited to:

  • Refined verbal and written communication skills;

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line;

  • Must have excellent organizational, interpersonal and administrative skills;

  • Willing to work all shifts; weekends, overnight and holidays;

  • Physically able to do considerable amount of lifting, pushing, stretching and bending, with moderate amount of weight;

Compensation $23.00 - $24.50/ph

Why Work at Hyatt?

  • Discounted & Complimentary hotel room nights

  • Free Parking

  • 8 Paid Holidays per year

  • Paid time off

  • Medical, Dental, Vision Insurance - (Full-Time colleagues)

  • Flexible Spending Account (Full-Time colleagues)

  • Retirement Savings Plan

  • Tuition Reimbursement

  • Basic Life Insurance

  • Opportunities to work around the world with Hyatt Hotels and Resorts

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.


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