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Housekeeping Supervisor

Expired Job

Hersha Hospitality Management, LP Washington , DC 20319

Posted 2 months ago

Overview

Opportunity: Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Potential Career Path

Executive Housekeeper Front Office Manager Assistant General Manager General Manager

Essential Job Functions

  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

  • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)

  • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.

  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.

  • Issue cleaning supplies and equipment to associates.

  • On occasion, clean rooms or assist staff with cleaning rooms.

  • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor.

  • Supervise laundry employees, if applicable.

  • Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.

  • Follow sustainability guidelines and practices related to HHM's EarthView program.

  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

  • Practice safe work habits and wear protective safety equipment.

  • Assist in the breakfast area as needed.

  • Ensure overall guest satisfaction.

  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.

  • Previous housekeeping experience or equivalent training required.

  • Previous supervisory responsibility preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.

  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It


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Housekeeping Supervisor

Expired Job

Hersha Hospitality Management, LP