Housekeeping Supervisor (Full-Time)

Housekeeping Supervisor (Full-Time)

Reports to: Environmental Services Manager

Compensation: $18.50 per hour plus benefits

THE ORGANIZATION

The Guthrie Theater engages exceptional theater artists in the exploration of both classic and contemporary plays connecting the community we serve to one another and to the world. Through its extraordinary artists, staff and facility, the Guthrie is committed to the people of Minnesota, and from its place, rooted deeply in the Twin Cities, influences the field as a leading 21st century arts organization.

Every year more than 500 people, both on stage and off, help ensure our success in creating and supporting the highest level of theater. As an organization, we are committed to our values of Artistic Excellence; Community; Diversity, Equity, Inclusion, and Accessibility; and Fiscal Responsibility.

LAND ACKNOWLEDGMENT

The Guthrie Theater would like to acknowledge that we gather on the traditional land of the Dakota People and honor with gratitude the land itself and the people who have stewarded it throughout the generations, including the Ojibwe and other Indigenous nations.

THE POSITION

The Housekeeping Supervisor will lead and supervise housekeepers on shift to ensure that building cleanliness and sanitation standards are met. The Housekeeping Supervisor ensures a positive overall impression of the Guthrie Theater through ensuring that appropriate cleaning and sanitation standards are maintained. This position works with the Environmental Services Manager and other staff members to ensure that building maintenance requirements are met. All employees are expected to center, model and champion the Guthrie's core values of Artistic Excellence; Community; Diversity, Equity, Inclusion and Accessibility; and Fiscal Responsibility.

This position is full-time, non-exempt and benefits eligible. Compensation for this position is $18.50 per hour plus benefits. As the theater operates daily and is focused on patron and program needs, a flexible schedule is required but the typical schedule for this role will be Tuesday, Wednesday, Friday, Saturday, Sunday from 8:00am - 4:30pm (Off Mondays and Thursdays).

The Guthrie is an Equal Opportunity Employer. We are committed to building an equitable environment that finds strength in diversity of identity, experience and perspective. We are dedicated to hiring and developing talented teams which are inclusive and welcoming to individuals with different backgrounds, thoughts, and abilities. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.

PRIMARY DUTIES AND RESPONSIBILITIES

1.Housekeeping Services

• Supervise as well as carry out the cleaning and sanitation activities of the Guthrie Theater.

• Set and maintain a high cleanliness/sanitation standard of excellence.

• Create and complete work priorities, daily work lists, and routines for housekeeping staff which may include the following:

• Window and glass cleaning

• Cleaning restrooms (including toilets and urinals)

• Vacuuming and sweeping

• Scrubbing and mopping floors

• Carpet cleaning

• Cleaning upholstery

• Washing walls

• Cleaning escalators

• Emptying trash and recycling containers

• Cleaning and care of various surfaces throughout the building

• Follow policies and procedures for housekeeping in accordance with applicable codes and regulations.

2.Vendor, Supplies and Safety Compliance

• Ensure that housekeeping supplies and equipment are maintained and kept at appropriate levels and standards.

• Restock paper products for employee and patron areas throughout the building.

• Use chemicals safely and effectively, according to specifications. Report issues or concerns promptly.

• Notify the Environmental Services Manager concerning the need for identified building maintenance.

• Assist Guest Services as needed through housekeeping best practices to maintain patron comfort and safety.

• Maintain appropriate housekeeping records to successfully complete inspection protocols.

• Practice the established housekeeping program to prevent and control the contact and spread of infection.

• Operate and maintain power custodial equipment in a safe manner regarding one's self and the building.

3.Leadership and Supervision

• Lead, manage and supervise the performance of housekeepers when the Environmental Services Manager is not on shift.

• Create weekly employee work schedules to ensure maximum cleanliness of the facility.

• Actively participate in fostering a work environment centering the Guthrie's core values of Artistic Excellence; Community; Diversity, Equity, Inclusion and Accessibility; and Fiscal Responsibility.

• Attend department meetings to communicate pertinent information along to the employees.

• Coach and develop staff members by monitoring employee productivity, providing constructive feedback and facilitating conflict resolution among employees.

• Cross-train in Facilities Assistant roles and responsibilities and cover duties as needed. These duties include but are not limited to: monitoring boilers and other HVAC equipment in mechanical rooms and reporting any observed mechanical issues to the Engineering department; changing light bulbs and the operation of small power tools.

ESSENTIAL KNOWLEDGE AND QUALIFICATIONS

• Must possess a high degree of reliability.

• Prior experience serving in a supervisory capacity at large complex facility. Formal, informal and cross-disciplinary experiences will be considered.

• Experience with the care of and cleaning various surfaces and materials.

• Working knowledge of operating, maintaining and repairing power custodial equipment.

• Knowledge of OSHA work place safety practices.

• Boilers license required, or ability to obtain boilers license in the first 6 months of hire for monitoring purposes.

• Demonstrated understanding of required procedures and protocols in regard to safe use of chemicals and equipment.

• Must possess a high attention to detail in order to lead a team to complete tasks successfully.

• Must have prior experience communicating effectively and maintaining a positive attitude toward staff, guests and volunteers.

• Can work independently and also can quickly redirect efforts to new tasks when job reassignments occur.

• Must have a resistance to dust and cleaning chemicals, as they are encountered on a daily basis.

• Can lift, squat, kneel, reach, and be on your feet for the entirety of your shift.

• Must be willing and able to work flexible hours/days reflective of the dynamic schedule of a theater.

• Experience with and commitment to working with individuals and teams that exemplify diversity of identity, experience, and perspective, including but not limited to race, color, gender, gender identity, gender expression, age, family and/or marital status, creed, religion, ancestry, disability, national origin, sexual orientation or sexual identity, veteran status, genetic information, pregnancy, body size/type, status with regard to public assistance or any other basis protected by federal, state or local law.

Applicants must submit a resume to be considered for the position.

THE LOCATION

The Guthrie Theater is located in the historic Mill District along the Mississippi River in Minneapolis, Minnesota. As the largest city in the state, Minneapolis offers a large variety of parks, lakes, great food, festivals, malls and more.

WHY SHOULD I APPLY?

Be a part of a leading non-profit organization that is committed to serving not only the local Twin Cities community but the industry as a whole. In addition to a competitive salary, the Guthrie offers top-notch employee benefits and staff perks.

Competitive Benefits

Health insurance

Dental insurance

Vision insurance

Health Savings Accounts (HSA)

Employer contributions to HSA

Flexible Spending Accounts (FSA)

Dependent Care FSA

Group Life Insurance

Voluntary Life Insurance

Long Term Disability

Short Term Disability

Employee Assistance Program

403(b) Retirement Plan (with employer match up to 4.5% after one year of service)

Transportation

Subsidized passes for Metro Transit buses and trains

Discounted pre-tax monthly ramp parking

Discounted bike locker rental

Paid Time Off

Generous Paid Time Off (PTO)

Volunteer Time Off (VTO)

Complimentary Tickets

To Guthrie productions

Discounted Tickets

To all shows produced by the Guthrie

To some performances hosted by the Guthrie

Classes and Camps

Discounts to Guthrie classes and camps

Other Perks and Resources

Guthrie Store discount

Employee Affinity Groups

Discounts at on-site restaurants and café

Discounts at other local businesses

A NOTE FROM HUMAN RESOURCES

Applicants must submit a resume to be considered for the position.