Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience.
You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn't find in a travel guide. If this sounds like you, you're in the right place.
You've got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That's why we're not just looking for anyone.
We're looking for someone like you.Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities.
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards.
Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals.
Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.
As Housekeeping Supervisor, you will
Use your talent for overseeing people and getting things done on time and under budget. Use your knowledge and experience to take preventive measures for the protection and comfort of guests, and the safety and security of associates and the asset.
Enable an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of well-trained housekeepers by modeling the way, by empowering, sharing what you know, and coaching throughout the employment lifecycle.
Use your practiced eye to ensure all guest and service areas are cleaned and turndown service delivered. Take action for loss prevention, optimal health and hygiene, to ensure guest comfort and associate safety.
Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
Keep a pulse on supplies and expenses, in order to meet or exceed budget goals.
Respond to guest requests and concerns, attending to guest needs with prompt courtesy.
A high school education or equivalent experience, with one to two years of employment related experience is required. Working knowledge of housekeeping is expected.
Supervisory skills are required. You must be able to communicate effectively with staff, management and guests, and a second language may be required. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds.
Fort Lauderdale Florida
Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Interstate Hotels & Resort