Housekeeping Supervisor

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

POSITION SUMMARY

The incumbent in this position is responsible for supervising housekeeping functions on assigned shift to ensure the cleaning and upkeep of hotel rooms, meeting rooms, public spaces, hallways, work and storage areas according to established standards, as well as to achieve effective and efficient supervision of human and financial resources.

GENERAL ACCOUNTABILITIES

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)

Inspects guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order.

Coordinates cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel.

Trains and coaches housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules.

Conducts new employee training.

Manages labor costs within budget standards and staffing guidelines for rooms sold.

Follows facility safety and security guidelines. Participates in property safety committee and serves as an emergency responder for the location.

Manages supply inventory and monitors storage procedures and Room Attendant cart arrangements.

Ensures safe chemical handling and proper chemical usage procedures.

Develops work schedules and coordinates Room Attendant work assignments in conjunction with hotel Director or Executive Housekeeper and facility staffing guidelines.

Conducts regular tours of work areas, reviewing housekeeping efforts of Room Attendants and checking for productivity in completion of assignments.

Provides input to management for associate performance reviews

Ensures that facility complies with brand quality performance standards

Maintains effective guest relationships.

Ensures staff compliance with professional dress and grooming standards.

Clean at least one (1) guest room a day alongside a Guest Room Attendant

Complete Monthly inventory of linen, terry and supplies

Perform other duties as assigned by management.

JOB QUALIFICATIONS

• Ability to communicate effectively with guests, as well as all levels of employees.

• Ability to inspect rooms and count inventory.

• Must be able to review and comprehend all necessary documentation.

• Ability to effectively and efficiently move from floor to floor as needed.

• Demonstrated knowledge of housekeeping policies and procedures.

• Effective communications skills.

• Ability to clean and perform housekeeping duties in a lodging facility.

• Ability to work well with others.

• Strong work ethic.

• Computer skills.

These skills and abilities are typically acquired through two years' progressive experience in hotel housekeeping.