Housekeeping Supervisor

Aimbridge Hospitality Bismarck , ND 58502

Posted 1 month ago

Job Summary

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

Responsibilities

QUALIFICATIONS:

  • At least 2 to 3 years of progressive experience in a hotel or a related field required.

  • High School diploma or equivalent required.

  • College course work in related field helpful.

  • Previous supervisory responsibility preferred.

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.

  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.

  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

  • Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.

  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.

  • Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.

  • Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.

  • Maintain key control system.

  • Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.

  • Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.

  • Handle items for 'Lost and Found' according to the standards.

  • Be familiar with all Aimbridge Hospitality policies and House Rules.

  • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.

  • Ensure the overall appearance cleanliness and orderliness of staff.

  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.

  • Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.

  • Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.

  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.

  • Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.

  • Oversee proper and constructive training of Room Attendants.

  • Motivate coach and counsel staff as necessary.

  • Collect all keys and assignment sheets daily at the end of the shift.

  • Attend meetings as required by Management.

  • Ensure completion of regular maintenance and cleaning projects on a biannual basis.

  • Monitor all V.I.P.'s special guests and requests.

  • Perform any other duties as requested by Management.

Property Details

Experience the best in Bismarck lodging at the Fairfield Inn & Suites Bismarck North. Travelers enjoy our modern & comfortable hotel which is conveniently located near Bismarck State College & the North Dakota State Capitol Building. Guests can gear up for the day by enjoying our complimentary delicious hot breakfast and then hit the links at nearby Pebble Creek or Riverwood Golf Courses. Then, unwind with some retail therapy at the Kirkwood Mall or observe the beauty of nature at the Fort Abraham Lincoln State Park. Families will love our close proximity to Dakota Zoo or Raging Rivers Waterpark too! Business travelers can rest easy with our close proximity to St. Alexius Medical Center & MDU Resource Group or catch up at our 24 hour business center. Whether guests are in town for business or fun, we are the right spot for everyone. At the Fairfield Inn & Suites Bismarck North, our guests are our #1 priority.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Medical, Dental, and Vision Coverage

  • Short-Term and Long-Term Disability Income

  • Term Life and AD&D Insurance

  • Paid Time Off

  • Employee Assistance Program

  • 401k Retirement Plan

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Support Supervisor

State Of North Dakota

Posted 4 days ago

VIEW JOBS 5/14/2021 12:00:00 AM 2021-08-12T00:00 Drivers License Division, Bismarck, ND If you are looking to make a difference and drive your success, you have come to the right place. North Dakota Department of Transportation's mission is to safely move people and goods. We are looking for a candidate with a passion to help the citizens in our state. We offer rewarding work opportunities with a competitive employee benefits package including a fully paid family health insurance plan, paid leave, retirement plan options, flexible work schedules, infant at work program, tuition reimbursement and more! NDDOT Hiring Range: $3,949 / month with up to 5% increase after probation The candidate selected for this position may be eligible for relocation assistance. Summary of Work Direct activities for Drivers License Staff to include: * Scheduling * Training, Monitoring and Coaching * Coordinate Staff Timesheet and Leave Requests * Conduct Training * Reconcile Deposits and Credit Card Transactions * Review Facial Recognition Cases * Conduct Full Examiner Duties, as needed * Staff Performance Management/Monitoring * Provide Verbal and Written Correspondence * Monitor and Process Online Requests Minimum Qualifications * Associates degree with emphasis in customer service and three years of customer service management/supervisor experience, or * High School diploma (or GED) and five years of customer service management/supervisor experience. * College level coursework in a directly related field may substitute for two years of the required work experience on a year-for-year basis. * A satisfactory driving record for the last five years. * Applicants with any alcohol related or reckless driving offenses will not be considered. All other driving offenses will be reviewed on a case-by-case basis. Requires satisfactory completion of the interview process and a verifiable record of satisfactory performance in previous position. Application Procedures Submit an application at www.nd.gov/careers by 11:59 P.M. CST on the closing date. Application materials, including resume, cover letter, and transcript, must clearly explain how experience and education relate to the minimum qualifications and job duties.* Applicants who experience difficulties during the application process should contact recruiter@nd.gov or 701.328.3290. * Candidates will be scored on a 100-point candidate questionnaire to be considered for interviews. Application materials, including resumes and attachments, are not considered in the 100-point candidate questionnaire. Applicants must provide detail in their responses to the questionnaire. For more information or if you need accommodation or assistance in the application or selection process, contact Denise Osmond, Recruitment Manager, at deosmond@nd.gov or 701.328.4358. Learn more about NDDOT at https://www.dot.nd.gov/. TTY users may use Relay North Dakota at 711 or 1-800-366-6888. NDDOT does not provide sponsorships. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. State Of North Dakota Bismarck ND

Housekeeping Supervisor

Aimbridge Hospitality