Hilton Worldwide Las Vegas , NV 89134
A Housekeeping Runner is responsible for delivering Housekeeping items in response to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Housekeeping Runner, you would be responsible for delivering Housekeeping items in response to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Deliver items as requested to guests, including cribs, rollaways, refrigerators, hypoallergenic lines.
Pick-up and return shoe shines to guest rooms
Pick-up and deliver guest laundry. Providing guest with additional bag and ticket
Record room number on any guest property being removed from a room for a service
Ensure equipment requested by guests is clean and maintained (cribs, refrigerators, microwaves, humidifier, etc)
Assist in maintaining Housekeeping storerooms, closets and offices
Pick up and deliver faxes and messages from Communications/PBX
Polish brass, as needed
Greet guests in a friendly manner
Sign out keys and radio
Ensure all rooms are secure upon exiting
Complete all traces for housekeeping requests and advise office coordinator when complete
Prepare special request items per group resume or per rider
Ensure items requested by a guest are inventoried
Inform Housekeeping management when additional supplies need to be ordered
Retrieve any items delivered to guests upon departure and return to designated storage area
Collect laundry boxes and extra hangers and return to laundry
Clean and check valet boxes
Assist with other tasks as requested by management
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!