Housekeeping Room Attendant (Full-Time) L Intercontinental Miami Downtown

About us:

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.

• Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.

• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM, eighth year in a row honored one of the TOP WORKPLACES of South Florida by the Sun Sentinel.

Your day to day:

As a Room Attendant, you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.

• You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests

• Help guests - you'll be happy to help if someone needs a toothbrush or directions for example

• Keep your supervisor updated on room service progress and alert them to any repairs needed

• Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed

• Be organized - keep on top of supplies and amenities and always try to minimize waste

• Reunite items with owners - and log any lost and found property

• Look smart - wear your uniform with pride

• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done

• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping

• Report, turn in, and/or log all lost and found items according to established procedures

• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

• May regularly assist with deep cleaning projects

• May have turndown duties

• May assist with other duties as assigned

What we need from you:

• It's a physical role and you'll be on your feet most of the day, so fitness is important

• Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects

• You'll might need to bend and kneel to complete some activities

• Literacy skills - reading, writing and basic math skills

• Flexible attitude to shifts - you may need to work nights, weekends and/or holidays

What we offer:

In return we will give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.