Housekeeping Operations Manager

Summary: Oversees day to day operation of lost & found, payroll, and scheduling operations for the Housekeeping division. Maintain departmental employee administrative information/records. Maintain updated seniority lists and tracking sheets for labor, productivity, etc. for the housekeeping, EVS, and Uniforms departments, and maintain payroll for all 3 departments. Hire and train Guest Room Attendants.

Essential Functions:

• Interview, hire, and train Guest Room Attendants

• Interview, hire, train, supervise, discipline, and develop assigned staff

• Conduct department new hire orientations and retraining sessions as needed

• Ensure accurate payroll input and payroll records for Housekeeping, EVS, and Uniforms department; work with employees on any issues or discrepancies

• Maintain employee attendance records, corrective counseling, and other administrative records for employees within the Housekeeping, EVS, and Uniforms departments

• Ensure seniority lists are updated and accurately maintained

• Periodically issue corrective counselings and terminations

• Maintain accurate productive tracking logs

• Manage floors and/or schedule, as needed

• Performs other duties as assigned

Requirements:

Qualifications/Requirements:

• One to three years related experience in housekeeping performing the same or similar job duties, or an equivalent combination of education and experience

• Previous experience conducting training preferred

• High school diploma or equivalent preferred

• Ability to effectively present information and train in one-on-one and in small group situations

• Excellent guest service skills

• Knowledge of OSHA, MSDS and biohazard clean-up procedures

• Effective leadership skills

• Strong mathematical skills

• Proficient with computers and Microsoft Office suite (including Word and Excel)

Required Work Cards

• None

Physical Requirements

• Moving throughout hotel (about 50% of the time)
• Working indoors, and continuously standing, bending, and kneeling (more than 75% of the time)
• Vision, hearing, speech and literacy (critical)
• Using chemical agents, wearing personal protective equipment, climbing, lifting, pushing, pulling or carrying (less than 25% of the time)
• Environment may be moderately noisy and/or smoky

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

Return to Search

Return to Search

If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at (702)380-7688.

We are committed to providing equal employment opportunities.Click here to see our EOE statement.

To review our privacy policy, please click here