Aspen Skiing Company, L.L.C. Aspen , CO 81612
Posted 1 week ago
Company Description
Owned and operated by Aspen Hospitality, the Little Nell, Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars and a wine cellar and a speakeasy. During ski season, Nell guests have access to a ski concierge service and winter adventures and lush gardens along with off-road, stargazing, fly fishing and mountaintop yoga adventures in summer months; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Star hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. Coming in 2026, Aspen Hospitality will open its first Nell hotel outside of Aspen in New York City. www.thelittlenell.com.
Job Description
Summary
The Housekeeping Manager helps hire, train, and manage staff. They assign cleaning duties and daily focal points for each Room Attendant and Houseperson. They are ultimately responsible for the cleanliness levels within guest rooms and public areas.
Job Posting Deadline
Applications for this position will be accepted until May 15, 2024.
Essential Job Functions
Report for work in a neatly groomed and acceptable manner as outlined in the employee's handbook and further developed in the departmental rules
Train housekeeping employees
Direct and assist in assigning work to personnel
Supervise and inspect so that Housekeepers service guest rooms consistently with-in standards and in accordance with policies and procedures
Ensure proper use of supplies by staff to minimize costs and avoid accidents. Understand the safety aspects and be in compliance with OSHA on the cleaning chemicals mixing, and storing
Report and follow through on all necessary repairs through use of Maintenance Requests
Monitor guest requests to be performed on a timely basis
Update rooms for the front desk at the earliest time and assign rooms on a priority basis
Perform final inspection of all work and follow through on all projects assigned by Assistant Director of Housekeeping
Provide leadership for the personnel
Maintain all areas of responsibility in good condition
Maintain adequate staff to ensure an efficient operation-weekly and daily schedules-room assignment schedules
Assist in hiring, training, orientating and disciplinary action as required
Monitor employees through automated time keeping system (Kronos) and prepare payroll through computer system
Ensure perpetual inspection of total room inventory is completed every 15 days
Train and supervise the laundry staff to ensure an adequate supply of linens and uniforms on a daily basis
Assist in all linen and uniform inventories
Assist in inspections and recurring training of Supervisors
Set up evening shift tasks and have pore-shift meetings with PM staff to review their assignments
Maintains and applies a broad understanding of financial management principals to ensure decisions are fiscally sound and responsible
Make schedule based on budget and as a percentage of revenue
Manage expenses per budget
Complete weekly time and labor
The budgeted salary range for this position is $70,000-$75,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.
Qualifications
High School Diploma or equivalent required
Ability to communicate in Spanish and English required
College degree preferred
2 years of management experience in a 5 Star Hotel preferred
5 years of housekeeping or cleaning experience preferred
Additional Information
Supervision Given and Received
Given: Exercises direct supervision over Housekeeping staff. Responsibilities include, but are not limited to, frequent and detailed review of work, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Received: Works under direct supervision of the Assistant Director of Housekeeping. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.
Work Environment and Physical Demands
Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required
Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces
Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance
Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.
For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here
Aspen Skiing Company, L.L.C.