Housekeeping Manager | Mobile Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

The Housekeeping Manager provides direct supervision to the housekeeping staff, including full-time venue housekeepers, part-time staff and temporary workers.

The Housekeeping Manager directs, manages and supervises the custodial and housekeeping activities and operations for the Mobile Convention Center. This position requires daily housekeeping and evening/weekend housekeeping duties

This role will pay a salary of $44,000 to $46,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

job expires 9/30/2024

Responsibilities

Responsibilities

• Responsible for the janitorial operations of the Mobile Convention Center. This includes day to day cleaning, event cleaning, and post event cleaning, and maintaining tenant spaces

• Oversee staff who follow the cleaning plan that was prepared by this position. This staff includes 2 full-time custodians and 10+ part-time custodians.

• Assist staff with housekeeping assignments, as needed

• Partake in building walkthroughs to survey the venue's cleanliness

• Responsible for the ordering and inventorying of supplies and equipment for the housekeeping department

• Load and unload supplies and equipment

• Work with service vendors to negotiate pricing of all janitorial and cleaning supplies.

• Responsible for safe and correct use, including training, of various equipment including a variety of mops, brooms, scrapers, buffers / burnishers, walk behind scrubbers, blowers, vacuums

• Responsible for effective and safe use of various chemicals to be used as trained / directed in accordance with company, state, federal, OSHA standards

• Hire, train, motivate staff

• Work for more than 8 hours at a time during some shifts, including late nights and early mornings

• Set schedules for staff. Work with Director of Operations to ensure events are staffed according to budget

• Approve payroll for housekeeping department

• Perform corrective disciplinary action and positive reinforcement as needed with assigned staff

• Ensure all spaces are clean and sanitized before shows and events

• Ensure the outside of the facility is swept and trash is pulled

• Report damages or incidents to the Director of Operations as they arise.

• Ability to work well under pressure and tight timelines

• Adaptability to work independently or in a team environment

• Provide excellent customer service to internal and external clients

Nonessential Job Functions:

• Other duties and responsibilities as assigned

Qualifications

• Ability to work a flexible event-driven schedule including days, evenings, overnights, weekends, holidays, and shifts of more than 8 hours.

• Knowledge and experience operating floor scrubbers, carpet extractors and other large cleanings machines.

• Ability to create and follow multi-step directions

• Ability to lead, motivate, and work as a team.

• Excellent customer service skills as well as proven leadership and organizational skills.

• Ability to function in a multi-tasking environment.

• Ability to work in both indoor and outdoor environments

• Strong written and oral communication is vital.

• Self-motivated and driven individual with excellent interpersonal and communications skills and the ability to function and make management decision in a fast pace high pressure environment

• Must be available to work a flexible schedule, including long nights, early mornings, weekends and holidays as needed. Typical work weeks include 40 hours of work. Some work weeks will exceed 40 hours of work.

• Proficient in use of Microsoft Office programs.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.