The Highlander Mission
Highlander serves as a catalyst for grassroots organizing and movement building in Appalachia and the South. We work with people fighting for justice, equality and sustainability, supporting their efforts to take collective action to shape their own destiny.
Through popular education, participatory research, and cultural work, we help create spaces -- at our center and in local communities -- where people gain knowledge, hope and courage, expanding their ideas of what is possible. We develop leadership and help create and support strong, democratic organizations that work for justice, equality and sustainability in their own communities and that join with others to build broad movements for social, economic and restorative environmental change.
Highlander hosts thousands of guests every year. It provides a welcoming and safe space where people and groups from across identities, geography and perspective come to learn from each other to build a collective analysis and strategy for movement building.
Overview of position:
Plan, and implement cleaning for all of Highlanders facilities. Making sure that all facilities are clean and ready for use. Aid in the planning and execution of special events, camps and special projects, as needed. Exercise of discretion and independent judgment. The Workshop Center Housekeeping Manager is a part of the Workshop Center Team.
This position is a leadership role within the Workshop Center and Operations team and is coordinated by the Workshop Center Coordinator. This position acts, in conjunction with the Workshop Center Chef, as a team leader for all Workshop Center Staff.
General Duties and Organizational Values:
Act and speak organizationally
o Represent the mission, strategic plan, and work plan of Highlander in meetings, fieldwork and events where appropriate
o Share Highlanders history and educational process with others
o Share in hosting visitors and groups
o Participate in strategic and annual organizational planning and evaluation
o Participate in fundraising
o Maintain a high standard of political and ethical behavior
o Actively participate as a member of a democratically managed center
o Attend Staff and Board meetings, Staff retreats, and other meetings as deemed necessary
Keep constituents at the center of the work; maintain respectful interactions that support the development of individuals and groups
Support the work of the staff as a whole
o Work collaboratively
o Serve on staff committees
o Accept organizational tasks as assigned
o Clean up after oneself and help keep up office common areas
o Share responsibility for opening/closing Highlanders buildings as first in or last out
o Do careful planning, documentation, and evaluation of team and individual activities including monthly work plan and report
o Schedule staff
o Turn expenditure requests and receipts in on time
o Attend staff and board meetings, staff retreats and other meetings as deemed necessary; be on time for meetings and events
This position is a non-exempt and is entitled to overtime. The Workshop Center Housekeeping Manager position is a part-time permanent position working an average of 32 hours per week. It is understood that additional hours may be required from week to week or month to month and flexibility in arrival and departure time is a must.
Minimum Committee Responsibilities:
Workshop Center Team
Planning and Evaluation
Share in the planning and evaluation of the workshop center
Participate in strategic and annual organizational planning;
Strategize, develop and implement, in conjunction with Director, Workshop Center Coordinator and Staff, policies, procedures and guidelines for workshop center use.
Workshop Center Housekeeping Manager
Preforms duties alongside of and manages staff
Schedule cleaning staff to accommodate lodging request and delegate task accordingly with adequate supervision.
Supervise staff, provided support when needed and checks areas after staff has cleaned.
Delegate task in person and on Asana, the project manager application.
Build and maintain schedule for staff with daily/weekly/monthly/quarterly duties while exercising great motivational skills.
Inform Workshop Center Coordinator or Buildings & Grounds Manager of needed structural repairs.
Ensure we are compliance with state and federal health codes.
Ensure compliance with the American with Disabilities Act, as fiscally feasible at this stage in the workshop centers development.
Share in the planning, purchase and delivery of capital equipment.
Track orders and turn in receipts in a timely manner.
Keep supplies stocked and track inventory.
Aid in the training of Workshop Center Staff in order to comply with any state and federal requirements for such certification.
Aid in the planning of events such as Homecoming, Childrens Camp and other special events.
Maintain central files (file all paperwork, keep files current and organized, assist other personnel with finding files).
Plan and train staff with the goal of embracing and using less harsh products to clean.
Welcome and engage Workshop Center participants and orient them where they need to be.
General sense of Highlander History
Other duties as assigned and agreed upon as a team
Send completed resume, cover letter and three professional references to:
Workshop Center Coordinator
1959 Highlander Way
New Market, TN 37820
Women, people of color, and LGBTQ folks encouraged to apply
Highlander Research And Education Center