Housekeeping Floor Supervisor - Bellagio

The SHOW comes alive at MGM Resorts International!

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Housekeeping Floor Supervisor plays a crucial role in ensuring the seamless operation of designated housekeeping areas. This position requires overseeing daily activities to maintain the highest standards of cleanliness and guest satisfaction. All responsibilities are carried out in alignment with departmental policies, practices, and procedures, ensuring a consistently exceptional experience for our guests.

THE DAY TO DAY:

• Oversee and ensure the smooth operation of assigned area

• Supervise, train, direct, and assist all employees assigned to the area

• Distribute workload fairly and evenly to those assigned to the station

• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons

• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly

• Perform daily written guest room inspections in accordance with department standards

• Perform frequent and consistent visual inspections of guest rooms and assigned public areas

• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper

• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

A GREAT CANDIDATE WILL HAVE:

• Organizational skills to function effectively under time constraints, within established deadlines and attention to detail
• 2+ Years of Housekeeping experience

MINIMUM REQUIREMENTS:

• High School diploma or equivalent experience

• Two (2) years of experience in Hotel Management

• Work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Medical, Dental, Vision Insurance and 401K Match

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Professional and personal development through programs and networking opportunities