Housekeeping Floor Manager

Job Description

Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks!

We are excited to offer you an incredible opportunity to join our team at The Boulevard - a luxurious resort boasting 1228 suites situated on a 10-acre site at the north end of the iconic Las Vegas Strip. Our mission is to provide exceptional service to our guests, owners, and members, allowing them to create unforgettable memories during their stay. As part of our team, we prioritize people, striving to create a family-like atmosphere, where everyone feels valued and appreciated. We believe that our guests should feel like owners, and our owners should be at the heart of everything we do. As the Housekeeping Floor Manager, you will play an essential role in ensuring our guests have a truly exceptional experience. Join us today and become part of something truly special.

Why do team members like working for us:

• Competitive base pay

• Benefits on day one

• Daily Pay* - get your earned pay any time before payday

• Recognition Programs and Rewards

• Discounted Hilton hotel rates worldwide

• 401(k) program with company match

• Employee stock purchase program

• Paid Holidays, Sick days, and Generous Paid Time Off Program

• Tuition reimbursement

• Numerous learning and career advancement opportunities

Responsibilities:

• Ensures all assets of the Housekeeping department, equipment, supplies and storage are properly locked and secured.

• Routinely inspect units and common areas to ensure they are in compliance with departmental standards.

• Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.

• Assists in ensuring that an accurate inventory of linens and supplies are maintained.

• Supervises all laundry operations and assists with the carpet and floor maintenance program.

• Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department

• Manages administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.

• May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations.

• Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules.

• May be required to conduct departmental meetings.

Qualifications

Qualifications:

• High School graduate or GED equivalent

• Minimum of 2 years of Housekeeping work experience.

• Previous customer service experience

• Have open availability.

• Computer experience

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• 2 years of supervisory and/or management experience.

• Bi-lingual in Spanish language a plus.

• Computer experience using programs such as MS Word, Excel and Internet preferred.

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.