Belmond Charleston , SC 29401
Candidate will be responsible for the daily operations of the Housekeeping Desk, answering the phone and responding to guests requests in a timely manner. Will coordinate with Housekeeping staff and other hotel departments. Strong communication and customer service skills required, must have strong computer skills. Must be available to work a flexible schedule to include weekends and holidays.
Ability to communicate in English with hotel guests, suppliers, and employees to their understanding. Ability to provide friendly, efficient and courteous service to guests. Understanding of cleaning standards and procedures. Ability to work independently and exercise judgment to resolve issues that arise during daily operations. Ability to handle the stress inherent in interacting with co-employees and resolving guest problems. Ability work under pressure, be organized, self-motivated and work well with others. Strong positive attitude and ability to initiate light conversation with guests. Ability to provide legible communication. Ability to complete work in a timely, accurate and thorough manner. Additional foreign language skills a plus.
Belmond Charleston Place provides a comprehensive benefits package for full-time employees including medical, dental, vision, disability, life and AD&D insurance. You are eligible for the majority of these plans after 60 days of full-time employment. The effective date will be the first of the month following your 60th day worked. We also offer 401(k) retirement savings plan, paid vacation and holidays, as well as tuition assistance.