Housekeeping Assistant Supervisor

Job Summary

The Housekeeping Assistant Supervisor is responsible for helping administer and coordinate housekeeping functions in assigned sections. Responsible for helping to inspect Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Supervisor functions in his/her absence.

Responsibilities

QUALIFICATIONS:

• At least 1 to 2 years of progressive experience in a hotel or a related field required.

• High School diploma or equivalent required.

• College course work in related field helpful.

• Previous supervisory responsibility preferred.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and associates in a friendly service oriented manner.

• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

• Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.

• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.

• Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.

• Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.

• Maintain key control system.

• Assist with supervision of all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.

• Handle items for "Lost and Found" according to the standards.

• Be familiar with all Aimbridge Hospitality policies and House Rules.

• Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.

• Ensure the overall appearance cleanliness and orderliness of staff.

• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.

• Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.

• Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.

• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.

• Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.

• Assist with proper and constructive training of Room Attendants.

• Motivate coach and counsel staff as necessary.

• Collect all keys and assignment sheets daily at the end of the shift.

• Attend meetings as required by Management.

• Ensure completion of regular maintenance and cleaning projects on a biannual basis.

• Monitor all V.I.P.'s special guests and requests.

• Perform any other duties as requested by Management.

Property Details

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Set just off I-77, our friendly hotel is located in Fairlawn on the northwest side of Akron, Ohio. An indoor pool, free WiFi access, and a fully equipped kitchen in all suites highlight this hotel in Akron. The Summit Mall is 1.9 mi away from the hotel. Suites include a flat-screen cable TV and coffee maker at Homewood Suites by Hilton Akron/Fairlawn. Kitchens include a dishwasher, stove top, and microwave.

At the Akron Homewood Suites you will find a 24-hour mini-market, free newspapers, and a complimentary grocery delivery service. The property offers free parking.

We have studio or one-bedroom suite equipped with modern furnishings and thoughtful amenities. Our suites offer complimentary internet access, flat-screen HDTVs and full kitchens, stocked with plates, cookware and silverware. Anyone can host a meeting or training event for up to 47 people at this extended-stay hotel in Akron, OH in our 1,624 sq. ft. boardroom, and print documents in the business center.

We offer a complimentary hot full breakfast each morning and a complimentary evening social in our Lodge, Monday through Thursday

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details

• Medical, Dental, and Vision Coverage

• Short-Term and Long-Term Disability Income

• Term Life and AD&D Insurance

• Paid Time Off

• Employee Assistance Program

• 401k Retirement Plan