he Westgate Resorts Service philosophy is:
"We fulfill our guests' dreams by providing a quality vacation experience that exceeds all expectations"
The Westgate Resorts Service Standards are:
We are an organization that is built on the idea of service to others and on the idea of making dreams come true. In order to achieve these goals we expect all employees to fulfill the Service Philosophy and the Service Standards in all interactions with guests and fellow employees.
Cleans rooms and inspects, halls in commercial establishments such as Hotels and Timeshare and restaurants, by performing the following duties.
Essential Duties And Responsibilities include the following . Other duties may be assigned.
Clean all assigned units, replenish supplies and linens.
Ensure proper use of all equipment and supplies issued
Ensure all inventory is in each unit.
Make sure unit is clean before turning the unit to dispatch office.
Make all beds and sofa beds cribs etc. When servicing a unit.
Immediately reports lost & found items to Supervisor.
Replenish supplies such as drinking glasses housewares etc. and writing supplies.
Washes walls ,ceiling, and woodwork.
Cleans entire unit inside and outside.
Empties wastebaskets and cleans ashtrays.
Replenishes bathroom supplies.
Assists in the training of fellow employees as it pertains to their area.
This job has no supervisory responsibilities.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's license
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk.
The employee is occasionally required to sit, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.