Housekeeper

Gables Residential Trust Austin , TX 78719

Posted 3 months ago

Overview

If everything you touch sparkles when you're done, you are the housekeeper we want to put the final polish on our Gables apartment homes. Your main focus will consist of maintaining and sprucing up vacated units to keep them in immaculate condition while other duties include maintaining our leasing office, models, clubhouses and common interior properties. You are also in charge of fulfilling service requests and repairs in a timely and accurate manner. Be prepared to shine, as you hold a vital staff position that helps Gables soar above competitors with excellence in resident customer service.

Responsibilities

  • Perform hands-on duties to ensure vacated units are live-in ready, including but not limited to dusting, cleaning countertops, vacuuming, and mopping tiled areas; 60 to 70 percent of job

  • Report community safety hazards to supervisor

  • Adhere to the Gables Standard Operating Procedures

  • Complete assigned service requests and repairs correctly and in a timely manner

  • Participate in company training classes and meetings as required

  • Maintain top-notch customer service relationships with residents, prospects, and coworkers by adhering to the Gables Pledges of Customer Service

  • Other tasks or duties as assigned by supervisor

Qualifications

Each job duty must be performed with the bfocus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job's essential functions.

Education

  • No specific level of education is required

  • Ability to read and write English for safety and productivity reasons

  • Ability to accurately perform basic mathematical functions

Professional Experience

  • No specific level of experience is required

Attendance/Travel

  • Ability to work any of the seven days of the week, 52 weeks of the year. Our community staffing limitations make it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested.

  • Ability to travel to company training classes or to work at other communities as requested

  • On-call, after-hour emergency service may be required, with on-call staff required to live within a minimum distance to the community for efficient response time

Licenses/Equipment

  • Valid driver's license and current automobile insurance is required

  • Must provide own reliable vehicle to fulfill job functions

  • Must know how to use general cleaning equipment and tools, including but not limited to: hand tools, paint equipment, ladders, cleaning chemicals, vacuums, blowers and hoses

Skills

  • Ability to read, analyze and interpret some forms of information

  • Efficiency, strong analytical and problem solving skills

  • Focus on customer service

  • Ability to meet deadlines that may include late hours and/or weekends as needed

  • Ability to follow oral and written instructions

Learning and Development

  • Commit to ongoing professional development and career growth
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Housekeeper

Gables Residential Trust