House Person

Hilton Worldwide Miami , FL 33196

Posted 1 week ago

Job Summary

A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms

  • Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays

  • Greet guests in a friendly manner

  • Report maintenance deficiencies and items in need of repair

  • Stock and maintain supply rooms, as needed

  • Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed

  • Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality
  • We're passionate about delivering exceptional guest experiences.
  • Integrity
  • We do the right thing, all the time.
  • Leadership
  • We're leaders in our industry and in our communities.
  • Teamwork
  • We're team players in everything we do.
  • Ownership
  • We're the owners of our actions and decisions.
  • Now
  • We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Person Position

Advance Auto Parts

Posted 5 days ago

VIEW JOBS 1/11/2019 12:00:00 AM 2019-04-11T00:00 Career Description Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities * Provide GAS2 selling experience for DIY customer visits and phone calls * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service and store appearance standards * Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities * Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * Expert at testing and diagnostic equipment for DIY services * ASE P2 certified or ASE ready equivalent * Advanced solution, project and product quality recommendation ability * Advanced parts lookup and sourcing * Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro * Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Advance Auto Parts Miami Gardens FL

House Person

Hilton Worldwide