House Manager H-281 (Filling More Than One Position)

Working Title House Manager H-281 (Filling more than one position) Role Title Administrative Office Specialist III Position Number H-281 FLSA Non Exempt Appointment Type Part Time Type of Posting General Public Is Sensitive Position? No If Sensitive Position, please paste statement Designated Personnel Yes Responsible Employee

This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement

This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest No If Statement of Economic Interest, please paste statement Is this a restricted position subject to availability of funding? No If Restricted Position, please paste statement Departmental Objective

To enhance and enrich the cultural development and awareness of the University and greater region by offering superior performing arts experiences delivered with the highest level of service.

Purpose of the Position

This position will support the Ferguson Center by being responsible for the smooth operations of the lobby and audience seating area during events held at the facility. House Managers are to provide and enforce excellent customer service by creating a welcoming environment, overseeing all patron and staff safety and well-being from arrival through departure post-event. Additionally, this position will assist the Patron Services Manager in the supervision of student and volunteer staff and also support to the Ticket Office as needed.

Knowledge, Skills, and Abilities Related to Position

Required:

Ability to manage and work effectively with people

Ability to coordinate multiple tasks simultaneously, solve problems and make decisions

Ability to operate calmly under pressure and be adaptable to any situation

Good interpersonal skills

Excellent oral, written and organizational skills

Must be self-motivated and have a commitment to excellent customer service

Excellent cash handling skills

Excellent computer skills

Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule

Ability to lift 20-50 lbs. (boxes, folding tables, chairs and stanchions, etc.)

Ability to stand for an extensive period of time and negotiate stairs

Education, Experience, Licensure, Certification Required

Education Required: High school diploma or equivalent

Experience Required: Experience in a customer service environment. Experience with word processing and spreadsheet software.

Additional Consideration(s)

Education Preferred: Some college coursework to include the fine and performing arts.

Experience Preferred: Experience in event management, front of house and/or ticket office operations.

Experience working at a performing arts center. Experience working in hospitality. Experience supervising others.

Role Code 19013 Salary Information Starting at $13.71 per hour, Commensurate with Education and Experience Conditions of Employment

This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period;

Selected candidate will be required to attend a 3-Day New Employee Orientation Program;

Selected candidate must have the ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule;

Selected candidate must have the ability to lift 20-50 lbs. (boxes, folding tables, chairs and stanchions, etc.);

Selected candidate must have the ability to stand for an extensive period of time and negotiate stairs.

Posting Detail Information

Posting Number Number of Vacancies Posting Date 06/24/2022 Closing Date Open Until Filled No Special Instructions to Applicants

This is a Continuous Recruitment. Review of applications will begin immediately.

Applicants will be notified when their application is no longer active. Continuous Recruitment may be closed at any time.

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement.

Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North - 301 Hiden Boulevard, Suite 101, Newport News, VA 23606.

Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).

Applicants who possess an Interagency Placement Screening Form (Yellow Form) or Preferential Hiring Form (Blue Card) as issued under Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms with their application, in order to receive credit.

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services

(DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-

552-5019.

CNU, an Equal Opportunity Employer (EOE), is fully committed to access and opportunity.

Quick Link for Direct Access to Posting https://jobs.cnu.edu/postings/13845 Advertising Text EEO/Diversity Statement(s)

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Christopher Newport University and its employees demonstrate a positive and professional attitude. Practices inclusive leadership and treats everyone with dignity and respect. We value diversity and are committed to creating an inclusive environment for all employees, as well as fully support the "Students First" value.