We are looking for a Guest Experience Supervisor for a diverse and unique community of guests living in a brand new community in the Macalester-Groveland neighborhood in St. Paul, MN. Greco Properties is looking for a professional person who is outgoing, vibrant, engaging, hardworking, efficient, and who is very detail oriented to join our team. Micro managers, we are not. Therefore, we seek a self-starter who is responsive, engaged, and accountable as well as highly organized.
The Guest Experience Supervisor will be the face of the property for all of our guests. They will oversee a variety of tasks to ensure the highest level of customer service in all guest relations, including but not limited to coordinating the details of the turnover process and promoting a strong sense of Community.
If you've got the skills and an energetic personality, contact Greco Properties today.
The essential function is to assist the General Manager in ensuring all Guests are 100% satisfied from before they move in to the day they move out by consistently delivering enthusiastic and gracious service.
Organize on and off-site social events
Support Sales and Leasing
Maintain responsive and courteous communication with the residents, applicants, co-workers and vendors.
Manage all the day to day administration and organizational duties and tasks as assigned
Monitor and sort all incoming and outgoing packages and parcels
Respond and take action to resolve any issue impacting the regular day to day operations
Manage in-unit Housekeeping services
Contribute innovative ideas to the team for marketing the property and improving resident satisfaction
Post relevant content on Social Media
Other duties as assigned
Professional, team player, dependable, outgoing, engaging with a positive attitude
Highly effective communicator
Manage multiple tasks simultaneously, detailed, organized and innovative
3 years of related experience in a professional office and/or hospitality environment
Due to the nature of our business, weekend, holiday, and/or evening hours may be required
Embody our core values:
Fully paid health/dental for employee
Cell phone stipend
401k program with company match
Paid time off
Free state of the art fitness center access