House Attendant

Aimbridge Hospitality Knoxville , TN 37902

Posted 4 weeks ago

Job Summary

Informacin disponible en espaol a continuacin.

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).

l / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las reas asignadas. l / ella tambin es responsable de entregar artculos como maletas planchas caf etc. a las habitaciones segn lo dicte el vertical del hotel. Tambin puede incluir eventos de conserjera todas las noches limpieza y configuracin de las funciones de la sala de reuniones entrega de artculos de servicio a las habitaciones a solicitud de la recepcin y manejo de la camioneta cuando sea necesario (propiedad especfica).



  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

  • Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).

  • Must be able to convey information and ideas clearly.

  • Must be able to evaluate and select among alternative courses of action quickly and accurately.

  • Must work well in stressful high pressure situations.

  • Must maintain composure and objectivity under pressure.

  • Se requiere un diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.

  • Tiene que poseer una licencia de conductor vlida para el estado aplicable (especfico a la propiedad)

  • Tiene que poder expresar claramente informacin e ideas.

  • Tiene que poder evaluar y seleccionar entre varias opciones alternativas rpida y acertadamente.

  • Tiene que poder trabajar bien bajo presin.

  • Tiene que poder mantener la calma y la objetividad bajo presin.


  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

  • Clean/Buff floors daily according to hotel standards.

  • Shampoo carpets in the public areas according to hotel standards.

  • Shampoo furniture as needed according to hotel standards.

  • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift

  • Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.

  • Practice safe work habits to ensure safety to guests fellow associates and self.

  • Handle items for "Lost and Found" according to Aimbridge Hospitality standards.

  • At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.

  • Complete daily assignment check list and submit to supervisor at the end of the day.

  • Perform other tasks/jobs as assigned by the supervisor or manager.

  • Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.

  • Siempre usar la cortesa y etiqueta apropiada con el radio al comunicarse con otros empleados.

  • Usar la lista de control para completar los proyectos que siguen segn asignados.

  • Remover todos los objetos (por ejemplo: bandejas de room service basura etc.) de los pasillos para huspedes y llevarlos a el rea para servicio o la Oficina de Housekeeping segn apropiado.

  • Practicar hbitos de trabajo seguros para asegurar la seguridad de los huspedes los compaeros de trabajo y de s mismo.

  • Tratar los pedidos para ayuda con maletas o el registrado / desocupado de los cuartos de manera simptica eficiente y corts.

  • Bregar con artculos "Perdidos y Hallados" de acuerdo con las normas del hotel.

  • Al fin del turno entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping.

  • Llevar a cabo otra tarea segn asignada por el supervisor o gerente.

Property Details

With an ideal location adjacent to the Convention Center, Holiday Inn Knoxville Downtown Worlds Fair Parkis the perfect choice for business and leisure travelers. Our Knoxville, TN hotel offers the best in amenities and service to ensure that our guest have a carefree stay.

Leisure travelers appreciate this Knoxville hotel's downtown location. We are within walking distance of many attractions, including the Knoxville Museum of Art, historic Market Square, and the University of Tennessee. Before guest head out in the morning, join us at WINDOWS ON THE PARK Restaurant/Lounge for our Best-4-Breakfast, or stop by after sightseeing for a relaxing dinner WINDOWS ON THE PARK Restaurant is perfect for families, kids under 12 eat for free at qualifying rates.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.


After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details

  • Medical, Dental, and Vision Coverage

  • Short-Term and Long-Term Disability Income

  • Term Life and AD&D Insurance

  • Paid Time Off

  • Employee Assistance Program

  • 401k Retirement Plan

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Manager White House Black Market

Chico's Fas, Inc.

Posted 2 weeks ago

VIEW JOBS 9/16/2022 12:00:00 AM 2022-12-15T00:00 <p>Assistant Store Manager - White House Black Market</p><p>Job Ref#: 5369</p><p>Brand: White House Black Market</p><p>Category: Retail Assistant Manager</p><p>Job Type: Full-time</p><p>Location:</p><p>Colonial Pinnacle@Turkey Creek, Knoxville, TN</p><p>Employment Type: Full-time</p><p>Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.</p><p>POSITION OBJECTIVE:</p><p>The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!</p><p>FUNCTIONAL RESPONSIBILITIES:</p><p>Performance Culture</p><ul><li><p>Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.</p></li><li><p>Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.</p></li><li><p>Controls payroll and supply budget.</p></li><li><p>Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.</p></li><li><p>Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.</p></li><li><p>Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.</p></li><li><p>Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.</p></li><li><p>Ensures visual presentation, organization, and facility maintenance are representative of the Brand.</p></li><li><p>Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.</p></li><li><p>Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.</p></li><li><p>Trains, coaches and assists with locate fulfillment and selling.</p></li></ul><p>Building High Performing Teams</p><ul><li><p>Motivates and inspires store team, developing a shared vision while modeling core values.</p></li><li><p>Promotes an inclusive, collaborative approach to problem solving.</p></li><li><p>Communicates with store teams and Store Manager to effectively lead positive change.</p></li><li><p>Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.</p></li></ul><p>Customer Experience</p><ul><li><p>Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.</p></li><li><p>Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.</p></li><li><p>Ensures prompt resolution of customer concerns.</p></li><li><p>Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.</p></li><li><p>Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.</p></li></ul><p>Talent</p><ul><li><p>Assists in recruiting, hiring and developing a high performing team.</p></li><li><p>Supports, implements, and provides follow-up for all training programs, seminars, etc.</p></li><li><p>Assesses and coaches store team on performance.</p></li><li><p>In partnership with the SM, resolves human resources issues in a timely and effective manner.</p></li><li><p>Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.</p></li><li><p>Ensures that store team adheres to all employment practices and policies.</p></li></ul><p>Other duties as assigned.</p><p>This position may be found in multiple brands. Some duties may vary from brand to brand.</p><p>QUALIFICATIONS:</p><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years of retail management experience preferred</p></li><li><p>Must be 18 years of age or older</p></li><li><p>Excellent communication, verbal, and written skills</p></li><li><p>Able to learn or adapt to technology provided by the company</p></li><li><p>Proven excellent customer service skills with statistical track record in all areas of sales and leadership</p></li><li><p>Strong organizational skills and ability to multi-task in a fast-paced environment</p></li><li><p>Strong leadership qualities, training and team building skills</p></li><li><p>Knowledge of administrative aspects of store operations</p></li><li><p>Able to communicate with customers and staff</p></li><li><p>Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required</p></li></ul><p>PHYSICAL REQUIREMENTS:</p><ul><li><p>Constant Walking/Standing- 67-100% of 8-hour shift</p></li><li><p>Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift</p></li><li><p>Frequent Climbing- 34%-66% of 8-hour shift</p></li></ul><p>Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.</p><p>3636 Colonial Pinnacle at Turkey Creek</p><p>Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.</p><p>Apply Now</p><br> Chico's Fas, Inc. Knoxville TN

House Attendant

Aimbridge Hospitality