Hotel Valet Cashier In Downtown Austin - Flexible Schedules!

Towne Park Ltd. Austin , TX 78719

Posted 2 months ago

Driven To Serve and Ready to Succeed!

Working with Towne Park offers a variety of employment opportunities for your unique career plan! Whether you're a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, there's no limit to where Towne Park might take you!

No matter what you're looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around. Whether it's team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you'll find a fun and welcoming work experience!

Parking Cashiers- We offer flexible schedules, a team work environment and career growth opportunities

We are America's leading hospitality and healthcare services company, based in Annapolis, Maryland. With over 13,500 full-time and part-time employees, we operate at more than 800 sites across 50 markets nationwide. In addition to flexible schedules, great earning potential and growth opportunities, we offer our employees valuable learning and development programs.

The Position:

We're looking for full-time and part-time parking cashiers with excellent communication and people skills who can handle a high volume, fast paced work environment. You must have the ability to accurately collect and reconcile revenue while maintaining a high level of customer service. Proficiency in English -both verbally and written required.

We offer:

  • Full-time and part-time hourly positions available

  • Flexible work schedules: days, evenings, overnight and weekend shifts

  • Growth and career opportunities (we promote from within)

The Company:

Towne Park's unique culture offers a fast-paced, high-energy work environment that nurtures camaraderie and provides opportunities for growth and advancement. For nearly 30 years we have been partnering with some of the most respected corporations in the world, including premiere global hospitality brands and state-of-the-art hospitals. We offer a broad array of world-class, high-impact services and are known for the great care we take with clients and employees alike.

  • Towne Park has been honored as a "Best Run Company," a "Best Place to Work" and frequently been named one of "America's Fastest Growing Companies."
  • Our people are our most important asset. Towne Park fosters a diverse and inclusive workplace that promotes advancement and maximizes potential.

Need more reasons to apply?

  • Fun work environment with like-minded people

  • Work at premier locations in your city

  • Meet interesting and well-known people

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Manager Of Valet Operations In Downtown Austin

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VIEW JOBS 9/10/2019 12:00:00 AM 2019-12-09T00:00 Driven To Serve® and Ready to Succeed! Working with Towne Park offers a variety of employment opportunities for your unique career plan! Whether you're a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, there's no limit to where Towne Park might take you! No matter what you're looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around. Whether it's team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you'll find a fun and welcoming work experience! JOB SUMMARY The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. Indprof DUTIES AND RESPONSIBILITIES Financial and Business Systems Management * Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance * Demonstrates the ability to improve the financial performance and profitability of the account * Understands the contractual agreement and recognizes ways to maximize opportunities * Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover * Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping * Ensures that forecasts, payroll and accounting reports are on time and accurate * Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures Human Resources * Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location * Fosters an environment that retains talented associates * Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews * Sees that new associates get off to the right start through proper orientation and on-the-job training * Recognizes great performance and provides opportunities for top performers to learn and grow * Recognizes where the team and individual performers need to improve and properly trains and coaches * Identifies talent and helps develop future leaders for the organization * Conducts regular performance appraisals and provides feedback and coaching for all direct reports * Holds effective associate meetings and ensures that shift huddles happen on every shift * Practices positive discipline and provides accurate and timely performance documentation * Delegates by allocating decision making and other responsibilities appropriately and effectively Service Management * Ensures that the guest/patient service experience is delivered consistently on all shifts * Efficiently allocates labor resources to support service delivery * Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels * Understands the client's service standards and effectively integrates Towne Park's standards to complement them * Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results Client Relations Management * Develops cohesive working relationships with the clients' staff members * Maintains regular meeting rhythms and communication channels with the client and follows through on commitments * Knows when to be present at the site and maintains a high level of visibility * Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations * Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park. Systems and Standards * Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures * Trains others or sees that they are trained to properly use the systems provided * Maintains a clean, neat work environment * Completes all tasks in a timely manner as instructed by the Area/District Manager * Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers * Treats clients and associates with courtesy, respect and dignity * Maintains strict confidentiality related to associate and client information Safety and Risk Management * Understands and follows safety and security procedures * Practices preventative safety procedures as set forth by Towne Park * Reports all accidents and incidents to the Area/District Manager immediately * Uses only equipment trained to use and operates all equipment in a safe manner * Reports all potential high risk areas and safety concerns to the Area/District Manager * Ensures all associates have been adequately trained in safety and loss prevention procedures * Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims * Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations * Promptly responds to any concerns regarding workplace safety * Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases * Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation Sales Responsibilities: * Maintains relationships with present client to obtain references and leads for new opportunities * Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes * Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going * Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities. KNOWLEDGE, SKILLS AND ABILITIES * Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines * Demonstrated work ethic, drive, energy, and persistence to achieve goals * Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations * Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications * Written and verbal communication skills to effectively address all levels within the organization * Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures * Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications * Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails QUALIFICATIONS * Associate's degree and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience * Knowledge of general business practices including accounting, human resources and customer service * Must be able to drive manual transmission * Must have and maintain a valid driver's license and clean driving record * For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen Towne Park Ltd. Austin TX

Hotel Valet Cashier In Downtown Austin - Flexible Schedules!

Towne Park Ltd.