Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Hotel Sales Manager

Expired Job

Sandia Resort Casino Albuquerque , NM 87102

Posted 3 months ago



Position Summary

Resonsible for selling and contracting group business. Additionally this position serves as the primary contact for all assigned groups during pre-convention planning and on-site, to include all meeting requirements, food/beverage, audio visual, rooming lists, VIP amenities, billing requirements, arrival and departure patterns, and transportation. Manager coordinates and communicates the needs of group, the operations departments in the form of a Banquet Event Order, Group Cover Sheet, verbally and by email.

This position is responsible for achieving goals within set market to include: sleeping room quantity, average daily rates, food and beverage revenues, audio visual revenues, and guest satisfaction scores.

Supervision Exercised

Reports to the Director of Hotel Sales.

Major Duties and Responsibilities

Provides accurate and timely information to Convention Services Team and Convention Center Team.
Is responsible for booking goals and service goals.
Actively participates in daily stand ups and weekly sales meetings.
Follows approved SOPs.
Proactively solicits and qualifies new business opportunities in assigned market.
Responds to incoming business opportunities within 24 business hours.
Sets and monitors market specific SMART quarterly action plans.
Completes tasks and assignments on or before due dates.
Maintains relationships with assigned accounts and competitive counterparts.
Responsible for catering functions from development of initial contact with client through final billing of event.
Establishes preferred vendor recommendation lists for resort.

Negotiates function space, minimum revenue commitment, food and beverage prices, room rates, room blocks, and hotel services within approved departmental booking guidelines.

Attend to details ensuring that work is accurate, thorough and to the highest standards, fostering trust and cooperation among co-workers and customers.
Communicates last minute details and attendee guarantee numbers

by assigned dates to the Chefs, Banquet Staff, Audio Visual Team, Front Desk
and other relevant departments.

Provides requested Diagrams to customers and banquet set up team.
Audits assigned group billing for accuracy
Participates in all sales blitz, attends industry events to maximize hotel sales and revenues.
Respond to voicemail and email within one business working day.
Prioritizes tasks based on due dates and revenue goals.
Develops relationships within the community to strengthen and expand customer base and sales opportunities.
Conducts creative, memorable, and effective site tours.
Establishes client rapport, entertains qualified potential clients in accordance with approved SOPs.
Assists fellow team members and DOS in overall sales objectives and strategies.
Ensures current and prospective client databases (Delphi) are maintained and paperless files are kept current and accessible.
Other duties as assigned.

Interacts with guests to obtain feedback on product quality and service levels.

Secondary Duties and Responsibilities

Knowledge, Skills and Abilities

Extensive knowledge of Delphi, SMS, Microsoft Office to include Word, Excel, Power Point, Microsoft Outlook, and Internet marketing.
Strong presentation and prospecting skills.
Effective creative problem solving skills.
Team player with a professional, friendly demeanor with a positive attitude. Ability to foster a cooperative and successful work environment.
Sets a positive example for internal and external guest relations.
Excellent customer service skills, meeting scope scores pertain to goals.
Excellent time management skills.
Ability to complete assignments on or before due dates.
Strong organizational skills for most effective results.
Strong negotiating skills and creative selling abilities.
Ability to negotiate contracts and close on best business opportunities for the hotel based on market conditions and hotel needs.
Ability to conduct independent research.
Understands the overall hospitality market competitors strengths and weaknesses, economic trends, supply and demand and has the ability to sell against them within given market segment.
Knowledge of food and beverage operations procedures and controls.
Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
Ability to analyze event requests and to assess catering product and equipment requirements.
Ability to generate revenue through event sales.
Ability to work long hours, 5-6 days per week.


Minimum Qualifications, Education and Experience

Must have a valid NM Drivers License.
College degree in restaurant/hotel field or equivalent experience is required.
Two (2) years experience in catering/banquet field
Additional experience with social events that would require food and beverage space.
One (1) year of supervisory experience.
Any combination of six (6) years of Education and Food and Beverage Management may be considered.

Licensing Status

Must be able to successfully complete a background check.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Admin Assistant Hotel Sales

Sandia Resort Casino

Posted 2 weeks ago

VIEW JOBS 11/29/2018 12:00:00 AM 2019-02-27T00:00 ADMIN ASSISTANT- HOTEL SALES Description: Position Summary The Administrative Assistant provides administrative support for the Director of Hotel Sales, Group Sales Managers, Catering Sales Managers and Convention Services Manager and Assistant Manager. Supervision Exercised Reports to the Hotel Manager of Sales/Group Sales and serves the Group Sales Managers and Catering Sales Managers. Major Duties and Responsibilities Follows approved hotel sales and Sandia Resort SOP’s. Actively participates in daily “Stand-up” meetings. Greets and directs visitors, and when appropriate conduct positive and memorable property tours to clients as requested. Responsible for developing and maintaining positive and appropriate relationships with clients and Guests. Answers, screens, and routes telephone calls; maintains log of inquiries as required. Assists Managers with site tours and FAMs. Performs a range of operational support activities to include, but not limited to: establishing, maintaining and updating files, records, certificates, and other documents. Schedules interviews and appointments for staff. Maintain par in amenity/collateral storage closet. Re-orders amenities and collateral materials as required. Prepares meeting and wedding sales packets. Using the MMS Purchasing system, orders, stocks, and distributes supplies. Processes purchase requisitions to pay approved invoices, maintains purchase requisition log for easy reference. Performs bookkeeping functions and maintains budget spreadsheets. Enters and updates account, contacts, booking information and check sleeping room and meeting space availability. Assists Managers when necessary by utilizing the Cendyne E-proposal. Regularly checks Cvent and Starcite lead internet sites and assigns leads and inquires appropriately. Generates weekly and monthly sales reports and meeting minutes. Handles “turnover” for events from Sales Managers and distributes required copies to Convention Services, Reservations, Accounting or other related departments. E-mailing blast campaigns and Excel data base management Assists Executive Assistant with Reception Responsibilities. Helps operations team when required. May be asked to perform miscellaneous job-related duties as assigned. Must be flexible with possible changes in work hours and/or days as business dictates. Knowledge, Skills and Abilities Operational skills with Personal Computers and Microsoft Office 2007 to include Word, Excel, Powerpoint, Outlook. Familiar with Delphi operations & support systems. Knowledge of Kronos, SMS and Publisher software and systems preferred. Ability to communicate effectively, both orally and in writing. Skills in organizing and coordinating work, ability to work without direct supervision. Ability to understand and follow specific instructions and procedures. Ability to perform simple accounting procedures. Ability to maintain calendars and schedule appointments. Ability to maintain confidentiality of records and information. Skill in the use of operating copiers, printers and scanners. Requirements: Minimum Qualifications, Education and Experience Required: High School Diploma, GED certification or equivalent. Minimum one (1) year of experience that is directly related to the duties and responsibilities specified. Must possess and maintain a valid, unrestricted New Mexico Driver’s License. Licensing Status Must be able to successfully pass a stringent background investigation. Will require a post-offer, pre-employment and random drug screening. Sandia Resort Casino Albuquerque NM

Hotel Sales Manager

Expired Job

Sandia Resort Casino