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Hotel Sales And Operations Coordinator Convention Sales

Expired Job

Dovers Downs Inc Dover , DE 19903

Posted 4 months ago

Description

MAJOR FOCUS:

Responsible for providing clerical/secretarial and administrative support for the Hotel Operations and Sales Department.

ESSENTIAL FUNCTIONS:

  • Responsible for approximately 80% administrative tasks and 20% selling of convention rooms.

  • Provides administrative support as needed including but not limited to: typing correspondence, filing, tracing and answering telephones for general sales/reservations inquires, property tours and data entry of reservations and bookings, printing reports and departmental records/logs, procurement of supplies, collateral materials and processing guest correspondence, typing meeting minutes and memos.

  • Manages the Breeze System regarding its application to banquet and catering sales: Contracts, BEOs, daily event sheets, reports, etc.

  • Books all in-house meetings and events, as well as all private events in the various restaurants.

  • Distributes weekly reports (BEO's, Floor Plans, Changes Forms, ECT).

  • Maintains, updates, and communicates the daily events and activities throughout Dover Downs Hotel & Casino.

  • Utilizes the hotel reservation system (LMS) to make reservations and run reports, etc.

  • Coordinates with VIP Services for blocking of rooms for groups based on signed booking contracts.

  • Assist Senior Director of Hotel Operations with various projects to include preparation of spreadsheets, presentations, reports, operating manuals and policy manuals.

  • Assist Senior Director of Hotel Operations with customer service issues as requested.

  • Assist front desk with check-ins and check-outs and answer front desk phones during peak check in times.

  • Handles catering/group guest correspondence with the objective of a 24-hour turnaround.

  • Attends industry meetings/events, Chamber of Commerce functions and other business networking functions as directed.

  • Reconciles and processes accounting invoices.

  • Assists other Dover Downs departments in a cooperative and timely fashion.

  • Provides exceptional customer service.

  • Works safely, following all established safety rules and regulations.

  • Communicates effectively with co-workers, supervisors and guests.

  • Follows all relevant policies and procedures.

  • Complies with the company's recycling program standards.

  • Drives personal vehicle for business-related purposes.

ADDITONAL FUNCTIONS:

  • Performs other duties as assigned.

  • Assists in the hiring and coordinating Skybox Personnel for Race Weekends.

Requirements

REQUIREMENTS/EDUCATION:

  • Must possess high school diploma or GED or equivalent work experience; some college preferred.

  • 1 - 3 years prior office / administrative experience required, preferably in a hotel setting.

  • Must possess good communication skills.

  • Must be able to report to work on time as scheduled.

  • Must be able to work weekends, holidays and nights as needed.

  • Must be able to successfully pass a background check.

  • Must present an overall professional appearance and report to work in appropriate attire.

  • Must be proficient with computer applications: Word, Excel, PowerPoint, and Outlook.

  • Must possess good organizational skills.

  • Must possess a valid driver's license with an acceptable driving record.

REQUIREMENTS/EDUCATION:

  • Must possess high school diploma or GED or equivalent work experience; some college preferred.

  • 1 - 3 years prior office / administrative experience required, preferably in a hotel setting.

  • Must possess good communication skills.

  • Must be able to report to work on time as scheduled.

  • Must be able to work weekends, holidays and nights as needed.

  • Must be able to successfully pass a background check.

  • Must present an overall professional appearance and report to work in appropriate attire.

  • Must be proficient with computer applications: Word, Excel, PowerPoint, and Outlook.

  • Must possess good organizational skills.

  • Must possess a valid driver's license with an acceptable driving record.

REQUIREMENTS/EDUCATION:

  • Must possess high school diploma or GED or equivalent work experience; some college preferred.

  • 1 - 3 years prior office / administrative experience required, preferably in a hotel setting.

  • Must possess good communication skills.

  • Must be able to report to work on time as scheduled.

  • Must be able to work weekends, holidays and nights as needed.

  • Must be able to successfully pass a background check.

  • Must present an overall professional appearance and report to work in appropriate attire.

  • Must be proficient with computer applications: Word, Excel, PowerPoint, and Outlook.

  • Must possess good organizational skills.

  • Must possess a valid driver's license with an acceptable driving record.

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Hotel Sales And Operations Coordinator Convention Sales

Expired Job

Dovers Downs Inc