Schedules room and cleaning assignments to ensure proper coverage.
Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.
Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning.
Verifies and updates status of discrepant rooms throughout the shift.
Randomly selects assigned rooms to ensure cleanliness.
Counsels Housekeepers on discrepancies. Notifies Executive Housekeeper of maintenance repairs necessary.
Other duties as assigned.
EDUCATION AND EXPERIENCE:
Minimum of 2 years in Housekeeping experience
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES:
Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team member
Excellent time management skills
In-depth knowledge of hotel Housekeeping operations
Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
Schulte Hospitality Group