Hotel Operations Intern - Hyatt Place Downtown Asheville

Hyatt Asheville , NC 28804

Posted 4 days ago

About This Job


The Operations Internship program offers the opportunity to gain in-depth knowledge and first-hand practical experience in many aspects of hotel operations. This opportunity will provide insight into what a career would be like working in hotel operations by providing exposure to multiple departments while developing relationships with leaders in the field.

The Hotel Operations Internship is a paid position and will last 12 weeks (May to August). The program provides rotations in the Front Desk, Food & Beverage, Engineering and Housekeeping departments.

Required qualifications include but are not limited to the following:

  • Currently enrolled in College or University with a Major in Hospitality

  • GPA of 3.0 or higher

  • Third year university student or higher (Junior or rising Junior)


Essential Duties and Responsibilities:

  • Rotate through the functional areas of the property to gain an understanding of how each department contributes to the success of the hotel.

  • Develop skills and leadership under the guidance of the General Manager and other departmental leader through hands-on work and shadowing.

  • Assist guests when needed.

  • Learn the operational workings of each department by observation of team members, participation in meetings, asking questions, and special departmental projects.

  • Provide input into the development and implementation of services and processes.

  • Comply with company policies and procedures of each department in a satisfactory manner.

  • Assist each department head with assigned operational functions and help with strategic plan for the department.

  • Completing tasks by utilizing and learning systems, tools, equipment, and software that apply.

Additional Information

About Parks Hospitality Group . . . We are a family owned company based in Raleigh, NC focused on developing, owning and managing successful hotels. Parks Hospitality Group owns and manages hotels in North Carolina, South Carolina, and Tennessee with locations in Raleigh/Cary, Burlington, Greenville (SC), Nashville and Asheville. We are proud franchise partners with Hilton Worldwide, Marriott International, Starwood Hotels and Hyatt and currently have multiple projects in our developmental pipeline. To learn more, please visit

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Associate Asheville Mall

J. C. Penney Company, Inc.

Posted 2 weeks ago

VIEW JOBS 3/12/2019 12:00:00 AM 2019-06-10T00:00 Operations Associate - Asheville Mall Location: Asheville, NC, United States - Asheville Mall 3 S Tunnel Rd Job ID: 1044090 Store Hourly Positions Job Type: Part-Time Date Updated: Mar 18, 2019 General Description At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you. The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening. Responsibilities * Customer Service – You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. * Executes pricing and signing – You can change ticket prices and signing on merchandise across the store better and faster than anyone! * Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. * Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. * Backroom standards: You keep the stockroom safe, clean, and organized . * Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. * Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. * Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes. Skills and Characteristics: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Work experience- 1-2 years retail experience Job Title: Operations Associate - Asheville Mall Location: Asheville, NC, United States - Asheville Mall 3 S Tunnel Rd Job ID: 1044090 J.C. Penney Company Inc. Plano, Texas J. C. Penney Company, Inc. Asheville NC

Hotel Operations Intern - Hyatt Place Downtown Asheville