Mckibbon Hospitality Tampa , FL 33602
Posted 2 weeks ago
Tampa Westshore Market: Hilton Garden Inn, Homewood Suites by Hilton, Hampton Inn and Suites by Hilton & Hyatt House
What Makes a Market Senior Sales Manager?
As a key member of the sales team, the Market Senior Sales Manager has influence and accountability for the revenue generation of more than one property. Reporting to the Market Director of Sales, the Market Senior Sales Manager will be responsible for maintaining the highest level of competencies to help the properties to achieve their business goals.
A Day in the Life:
Responsible for sales and revenue generation for segments assigned by DOS.
You will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brands and company.
You will be actively involved in critiquing the STR reports.
Maintain positive relationships with McKibbon, property owners, and clients.
You will support guest experience and satisfaction in all operations.
Act as the face of the properties by being actively involved in the local community.
Check emails and voicemails daily.
Review McKibbon Hospitality's daily reports.
Participate in Daily Sales Stand-Up or as directed by the Market Director of Sales.
Review daily Delphi calendar (account, group, and function traces).
Review Delphi task manager for past-due traces.
Enter all sales activities into Delphi (traces, QIC, lost business).
Review assigned hotel(s) in-house guest ledger/arrival list.
Research and prospect leads assigned.
Prospect to set appointments/joint appointments/tours.
Proactive sales efforts on new and existing accounts as assigned by the DOS.
Greet all assigned in-house meetings at the hotel you are based in.
Set-up/maintain group block on group/function schedules.
Review budget and P/L with General Managers/Market Director of Sales.
Provide knowledgeable input to operations team to assist in the creation of the Budget Workbooks.
Attend sales training as recommended by your GMs, Market Director of Sales
Requirements/Preferences:
Associates/Bachelor's degree preferred
2 years' minimum experience in hotel sales preferred
Previous hotel management experience within other disciplines (highly desired)
Preferred experience with major brands such as Marriott, Hilton or Starwood
A proven track record of meeting sales goals
The ability to actively support operational teams
The ability to implement and maintain all sales documentation
The ability to make revenue management decisions to effectively grow market share
The ability to produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits
Some travel may be required
Computer Skills: Word, Excel, PowerPoint
Ideal Skills & Qualities:
Excellent communication and problem-solving skills
The ability to ensure that hotel policies and brand standards are followed
Strong computer acumen
Experience with Delphi Standard and Essentials or Delphi FDC
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition reimbursement
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Wellbeats APP to support physical and mental wellness
Personal Wellness: All Associates
Fundraising matching funds program
Volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Mckibbon Hospitality