Hotel Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City.

We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.

The new Four Seasons Hotel and Private Residences Nashville has an exciting opportunity for a talented Hotel Manager to join our planning committee team.

The Opportunity:

We are seeking a Hotel Manager to be part of the new Four Seasons Hotel and Private Residences Nashville!

This is a key senior leadership position that reports directly to the General Manager. Together and in partnership, they lead the Nashville team making strategic and operational decisions that positively influence our guest and employee experience.

The Nashville property is part of a shared services collection which includes the Four Seasons Hotel Denver. While this position is not a shared services role, the ability to embrace and collaborate, while aligning efficiencies with both hotels is essential.

This hotel also has a residential component. Prior experience in a mixed-use residential hotel is preferred.

The successful candidate will demonstrate the following characteristics and experience:

• High energy, personality, and presence

• Think like an entrepreneur, embracing the shared service model

• Adapt to local culture and expectations, immerses in the community

• Background in Rooms Operations is preferred as well as 1-2 years prior experience in a similar role

• Pre-opening or renovation / project management experience is preferred

• Residential experience is beneficial as the ability to create meaningful connections with residents is essential

In addition, the following are the Leadership Requirements:

General

• Strong EQ -key relationship management (internal, ownership, external active FS Brand representation)

• Role model of Evolve Leadership Behaviors, inspirational and motivational leader for a high performing team

• Good, pro-active, strategic thinker, with the ability to treat the business as if their own while being aware of needs of all stakeholders

• Proactive influencer of future direction of business, vision, and product of the hotel

People

• A mindset focused on the employee experience and modeling a great place to work environment for all

• Develop and manage a team with strong & diverse leadership skills and authentically connect with employees

• Proactive leadership style with the ability to teach, coach, mentor and inspire

• Build strong relationships in the community & embrace the shared services model

Product

• The Hotel Manager must lead by being involved in the daily operations of the Hotel, enjoy spending time with the team and guests on the floor and ensuring a guest experience that represents Four Seasons

• Ensure Best in Class Luxury Product with a relentless eye for product and service detail

• Attention to Detail & Style Component is key, as is innovation, creativity & maintaining the product

• Thoughtful in creating strategy to position and maintain a new, luxury entrant in the market

• Support and align team on project management to deliver new building and service product

• Ability to successfully implement and drive initiatives to achieve sustainable change and improvement

Profit

• Partners with General Manager as a proactive influencer of business direction; ability to establish and communicate clear vision and strategy

• Position and establish the Hotel as the leader in a newly created and growing luxury market

• Balance product quality with tight cost management and deliver on profitability

• Ability to drive a culture of focus on top-line revenues and profitability

• The ability to react and adjust to changing business environment and lead the team in ensuring efficient financial management of the business

• Ensure the shared service model is efficient and profitable

About Four Seasons Hotel & Private Residences Nashville

Nashville, a city of rich culture & home to Southern hospitality. Superb residences set high above the downtown buzz with far-reaching views of the Cumberland River and city skyline. 40 stories high, with 235 keys (42 suites) and 143 residence units the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 19,200 sq ft of meeting space, a Mediterranean restaurant, a luxury spa and an outdoor pool deck.

Service Culture

Currently operating over 125 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What to Expect

• Dynamic Employee Culture where you are encouraged to be your true self!

• Inclusive and diverse employee engagement events all year-round

• Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay

• Sick Pay, Disability Coverage and Life Insurance

• Exclusive discount and travel programs with Four Seasons Hotels and Resorts

• Complementary Uniforms and uniform care

• Complimentary Employee Meals

• Comprehensive learning and development programs to help you master your craft.

• And so much more!

Visa Requirements

Authorization to work in the United States is required for this role.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf