Hotel Maintenance |Courtyard Natick

• Learns and demonstrates the ability to maintain property assets.

• Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures.

• Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.

• Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service.

• Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance.

• Personally sets a strong example for other associate through exceptional guest service.

• Assesses and evaluates property assets through preventative maintenance.

• Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions.

• Works with the Chief Engineer to learn, understand and execute on all engineering SOP's.

• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.

• Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department.

• Drives carts, bobcats, and ice surfacing machines.

• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed.

• Follows all CSM procedures for guest/associate incidents.

• Knowledgeable of hotel emergency procedures.

• Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer.

• Adheres to CSM attendance policy, general work rules and department procedures.

• Attends all required department and hotel meetings.

Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record.

Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.