Hotel Bell Captain - JW Marriott Austin (Ho1223d1)

Towne Park Ltd. Austin , TX 78719

Posted 2 months ago

Driven To Serve and Ready to Succeed!

Working with Towne Park offers a variety of employment opportunities for your unique career plan! Whether you're a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, there's no limit to where Towne Park might take you!

No matter what you're looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around. Whether it's team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you'll find a fun and welcoming work experience!

The Bell Captain orchestrates the service experience for hotel guests while working alongside the bell staff to ensure that the site's service standards are met or exceeded. They are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure.

Under the direction of the Account Manager, the Bell Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Bell Captain is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed.

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Hotel Bell Captain - JW Marriott Austin (Ho1223d1)

Towne Park Ltd.