Hotel Area General Manager

The High Companies Mechanicsburg , PA

Posted 2 months ago

Position Overview:

High Hotels is looking for a dynamic individual to lead and deliver outstanding results at our hotels located in Mechanicsburg (Harrisburg), PA! If you are looking for an excellent career opportunity, with the ability to inspire our co-workers, develop your leaders, grow the business and work collaboratively to create an overall great place to work and stay for our guests and co-workers - we want you!

As the Area General Manager of the hotel, you will be responsible for the overall management and operation of a property with direct oversight of two other hotels in the market. Reporting to the Director of Operation of High Hotels, the Area General Manager will be responsible for creating a positive environment for all co-workers and guests and delivering best-in-class service to ensure satisfaction and guest experience.

Responsibilities:

  • Functioning as the primary strategic leader of the hotel with responsibility for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, and sales and revenue generation

  • Analyzing business results and working with the leadership team to develop effective strategies to address needs. Making key decisions and overseeing execution, removing obstacles to success, and ensuring appropriate resources are available to achieve business results.

  • Prioritize the safety and security of all guests, co-workers and hotel assets by ensuring safety practices and procedures are followed and maintained.

  • Ensuring brand standards are met with the objective of meeting or exceeding guest expectations; communicating follow-up actions to the team as necessary

  • Coach, support and develop assigned managers, ensuring top level performance in accordance with the established brands and consistent with HHL values.

  • Driving the sales culture in the hotel through active involvement in the sales process, including encouraging the leadership team to develop effective revenue management strategies and setting aggressive goals that will drive the property's financial performance.

  • Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.

  • Preparing an annual budget and business plan in collaboration with appropriate department heads to ensure the smooth operations of the hotel, set financial goals, and plan expenses.

  • Handle co-worker issues appropriately and in conjunction with human resources following HHL policies.

  • Promote a favorable image of the hotels and HHL to the public through personal interest in civic, cultural and other community activities

Qualifications & Skills Required:

  • 5+ years of Hotel General Management experience with some food and beverage experience

  • Some college courses completed in Hotel/Restaurant management or Culinary discipline

  • Proven leadership experience with multi-property oversight experience

  • Solid understanding of sales and revenue management

  • Exceptional interpersonal skills with a history of top notch customer communication ability

  • Must possess strong computer skills, excellent communication and presentation skills

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Area Manager

Chewy

Posted 5 days ago

VIEW JOBS 1/15/2022 12:00:00 AM 2022-04-15T00:00 Our Opportunity: Chewy is hiring an Area Manager at Mechanicsburg, PA Fulfillment Center. This individual will be responsible for the direction of hourly associates in the proper receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe in excellence in all we do and accept nothing less. You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements. What you'll do: * Handle the fast pace associated with day-to-day operations in a fast paced E-Commerce distribution environment and maintain a positive, motivating leadership presence * Ensure that standards are established and followed * Work actively with associates to ensure success * Manage accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate * Ensure that proper orientation and training occurs for hourly associates and verify standards are understood and adhered to * Observe employee activities and provide feedback and positive reinforcement on safety, quality of work, productivity and attitude * Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust * Drive Standards through the day by motivating, teaching, and holding team members accountable to known standards and positive reinforcement of the correct behavior * Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas * Complete necessary documentation for tracking attendance, productivity, behavior, and safety * Be able to dive deep within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to obtain departmental goals What you'll need: * Associate Degree - Bachelors' degree preferred * 2-4 years' supervisory experience preferably in a warehouse or distribution center environment * Excellent interpersonal skills, oral and written communication skills and strong attention to detail * Intermediate skills in working on computers - Microsoft office package and time keeping software solutions * Ability to work flexible schedule to include nights and weekends if business require it * Position may require travel * Bonus: Bilingual in Spanish If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact HR@Chewy.com. To access Chewy's Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy. Chewy Mechanicsburg PA

Hotel Area General Manager

The High Companies