Eldorado Resorts, Inc. presents a one of a kind, unified and distinguished resort experience with THE ROWa newly branded destination in the heart of Reno, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. Stretching across six contiguous city blocks, THE ROW encompasses 25 restaurants, 22 bars and lounges, 11 nightspots, over 4,000 luxury rooms and suites and 227,000 square feet of casino space with 3,000 slot machines and 125 table games. THE ROW recently opened The Spa at Silver Legacy, a 21,000 square foot spa offering guests the largest relaxation, beauty, fitness and retail treatment facility in northern Nevada. In addition, we have nearly 4,000 of the best Team Members in the industry.
For more information about THE ROW, visit TheRowReno.com and follow us on Instagram.
JOB SUMMARYResponsible for welcoming guests, providing timely seating as well as outlet and menu information to enhance their dining experience.ESSENTIAL DUTIES & RESPONSIBILITIES
Greets guests in a timely manner.
Provides guests with menus.
Assigns guest to tables
Ensures dining and serving areas are clean and properly set.
Receives and records guests reservations
Takes payment and makes accurate change
Speaks to guests to ensure satisfaction with food and service.
Settles customer checks accurately.
Properly complete all cash or credit transactions as necessary.
Maintains knowledge of menu items, prices and the ability to describe all specials.
Provides an excellent customer service atmosphere for all guests.
Performs necessary side work and maintain a clean and orderly work space.
Ensures bank is returned to Cage at completion of each shift.
Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
Strong verbal communication skills.
High School diploma or GED equivalent preferred.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Ability to stand for long periods of time.
Repetitive lifting of up to 15 lbs.
Work area is subject to variable temperatures.
May be subject to smoking environment and moderate noise.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-eight properties in thirteen states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado's properties feature approximately 27,500 slot machines and VLTs and 800 table games, over 12,500 hotel rooms and nearly 20,000 of the best Team Members in the industry!
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com.
Eldorado Resorts, Inc.