Host/Hostess

Westminster Canterbury Richmond Richmond , VA 23234

Posted 2 weeks ago

About Westminster Canterbury Richmond

Westminster Canterbury Richmond opened in 1975 and is a premier continuing care retirement community known for its tradition of service excellence. Our staff is a diverse group of approximately 650 professionals working in harmony to support our community and to uphold the mission and values of the organization.

As one of Richmond's Top Workplaces, we offer competitive salary along with perks including an onsite gym, fitness classes, on site banking, and award winning on-site child education and care with a generous employee discount.

If you want to work in an organization that is faith-based and mission-driven, that provides the highest level of care, holds staff accountable and makes a difference in people's lives, consider a career at Westminster Canterbury Richmond.

Job Summary

The Hostess/Host provides efficient greeting and seating in the assigned dining room, private dining room and/or lounge while providing assistance to the Wait Staff and Supervisors.

Shift(s):

Part Time

Various hours including evenings and weekends.

Job Details & Qualifications

MAJOR ACCOUNTABILITIES/ESSENTIAL JOB DUTIES:

  • Greet and seat customers in a courteous manner

  • Support Wait Staff during busy meal times

  • Provide sick meals to residents and communicate with the Clinic

  • Set up private functions in Promenade Dining Venues

  • Receive and record reservations as needed for specific dining areas

  • Make mixed beverages upon request for residents and guests (must be a minimum of 21 years of age to perform this job duty)

  • Additional duties as assigned

  • Offers of employment are conditioned on applicants meeting requirements of a pre-employment drug screening and background check

EQUIPMENT:

  • Telephone

  • Coffee Maker

  • Juice Machine

  • Dishwasher

PHYSICAL REQUIREMENTS:

  • Be able to stand for at least 5 hours

  • Be able to lift 25 pounds without assistance, 26+ pounds with manual or mechanical assistance

REQUIRED KNOWLEDGE, SKILLS AND ABILITY:

  • Read well and follow written and verbal instruction

  • Ability to communicate effectively with customers in person and over the phone

DESIRED KNOWLEDGE, SKILLS AND ABILITY:

  • Previous work in a retirement community setting

  • Some bartending experience and/or general knowledge of mixed alcohol drinks and other alcoholic beverages

REQUIRED EDUCATION AND EXPERIENCE:

  • High School Diploma or equivalency

DESIRED EDUCATION AND EXPERIENCE:

  • One year of directly related experience

  • Must be a minimum of age 21 to make mixed alcohol drinks and is strongly preferred

REQUIRED BEHAVIORAL COMPETENCIES:

  • Positive demeanor at all times and the ability to adapt to changing situations

  • Reliable and dependable with excellent attendance standards

  • Must be customer service oriented

  • Highly motivated with a good sense of urgency to provide excellent service delivery

  • Must be able to work independently, as well as with others

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Host/Hostess

Westminster Canterbury Richmond