Host/Hostess

Sea Island Sea Island , GA 31561

Posted 3 months ago

Basic Job Function:

Promptly escort guests to their assigned table as they enter the dining room.

Uphold and ensure compliance with all company and departmental policies and procedures.

Minimum Requirements:

  • Previous Food & Beverage experience in a luxury hotel, resort or fine dining restaurant preferred

  • Understanding of Forbes 5-Star dining standards preferred

  • High School Diploma or equivalent credentials preferred

  • Host/Hostess experience preferred

  • Must be at least 18 years of age (Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages)

  • Excellent Communication skills, both written and verbal

  • Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)

  • Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers

  • Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively

  • Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment

  • Ability to easily adapt to organizational and environmental changes

  • Must be flexible to working days, early mornings, evenings, weekends, and holidays

  • Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

  • Upon direction from Maitre d' or Assistant Dining Room Manager, escort guests to their assigned table for dining

  • Answer telephone and take reservations

  • Learn the names and personally recognize our regular Guests and Members

  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability

  • If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)

  • Maintains cleanliness and organization in all work areas

  • Uphold appropriate departmental standards of quality/timing

  • Uphold and ensure compliance with all company and departmental policies and procedures

  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately

  • Attends all scheduled employee meetings and brings suggestions for improvement

  • Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

  • Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods

  • If applicable, must have the ability to work for extended

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Host/Hostess

Sea Island