Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Host/Hostess (Pt) - Intercontinental Hotel And Conference Center Cleveland

Expired Job

Intercontinental Hotels Group Cleveland , OH 44114

Posted 2 months ago

Apply Now Description

About us

Do you see yourself as a Host/Hostess? What's your passion?

Whether you're into football, gardening, hiking, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

The InterContinental Hotels Cleveland offers an impressive collection of hospitality choices. Our superior locations, luxurious accommodations, high tech meeting rooms, unique dining experiences and attentive guest services are unparalleled in the area. Conveniently located on the campus of the prestigious Cleveland Clinic, less than one mile from the University Circle cultural and arts district. Legacy village shopping and entertainment, the Rock & Roll hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach.

Your day to day

In this role you will greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed.

You will alert guests when table is available. Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet. This role may process take-out orders; may answer room service phone and process room service order; practice selling-up techniques.

May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers. You may also be asked to handle guest complaints and special requests and assist with other duties as assigned.

What we need from you

Qualifications include 6 months cash handling experience or food service experience. An alcohol awareness certification and/or food service permit or valid health/food handler cards as required by local or state government agency.

You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds (plates, utensils, menus etc.), handling food objects, products and utensils, using a keyboard, bending, stooping and kneeling.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.

Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Franchised Catering Sales Manager

Marriott International

Posted 2 months ago

VIEW JOBS 10/13/2018 12:00:00 AM 2019-01-11T00:00 Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees. Please apply online at: www.sagehospitality.jobs Additional Information: This hotel is owned and operated by an independent franchisee, The Westin Cleveland Downtown. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International. The Conventions Services Manager ensures the success of events and convention groups by serving as the liaison between the hotel operating departments and the client. Through efficient management of the conference requirements, participates in capturing revenue through sales of food, beverage, room rental and auxiliary services; while ensuring labor savings measures are followed. Coordinates and communicates all aspects of the conference planning, menu selling and all other detail aspects. Competencies Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; can defuse even high-tension situations comfortably. Knowledge/Skills * Requires a working knowledge of banquet/catering food and beverage services, policies or operations. * Requires compiling facts and figures in accordance with established procedures. * Ability to effectively communicate to clients, guests and across all departments. * Excellent hearing necessary for verbal interaction with guests and associates. * Excellent speech communication skills required for verbal interaction with guests and associates. * Excellent literacy necessary to read BEOs, process gratuities and payroll, etc. Education/Formal Training More than two years of post high school education. Experience One to two full years of employment in a related position with this company or other organization(s). Material/Equipment Used Basic office equipment and materials Environment * Inside 95% of 10 hour day. Outside 5% of 10 hour day. * Temperatures - extreme summer heat of 95 degrees and above, and winter cold. This company is an equal opportunity employer. frnch1 Marriott International Cleveland OH

Host/Hostess (Pt) - Intercontinental Hotel And Conference Center Cleveland

Expired Job

Intercontinental Hotels Group