Host/Hostess (Part Time) - Crowne Plaza Atlanta Perimeter At Ravinia

Do you see yourself as a Restaurant Host/Hostess? What's your passion? Whether you're into music, tennis, or shopping, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Your day to day:

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Host/Hostess, you'll provide a delightful memorable guest experience by providing guest with a delightful greeting in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Possess an enthusiastic attitude.
• Manage open table reservations
• May be asked to handle guest complaints and special requests.
• May assist with other duties as assigned from manager.

What we need from you:

Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

• Strong- Carrying or lifting items weighing up to 50 lbs. (plates, utensils, menus, etc.) Handling food objects, products and utensils, Bending, stooping, kneeling
• Literate- Frequently standing and moving around. Using a keyboard. Basic math skills are frequently used when handling cash and credit, quantities, and variances. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Articulate- Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests.
• Flexible - night, weekend and holiday shifts are all part of the job
• The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.