Cracker Barrel - Franklin Commons Court Franklin, TN , Williamson County, TN
Posted Yesterday
As the Host/Hostess, you are the first impression at Cracker Barrel
Franklin Commons Court and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and community are critically important, but your positive attitude will allow you to shine. This position is full time or part time. Host/Hostess Responsibilities: -Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
Escort the guests to their table
Communicate guest concerns to the manager, as appropriate
Manages competing demands with patience and grace
Ensures the guests are acknowledged when leaving the establishment
Answers the telephone within two rings and using proper telephone etiquette
Accepts and organizes reservations, and prioritizes reservations to accommodate guests
Manages the wait list
Prepares seating assignments prior to service
Helps fellow team members when appropriate
Upholds the company's processes and procedures
Organizes, stocks, and cleans the front area
Completes any beginning or closing shift duties We look forward to receiving you application for our full time or part time Host/Hostess position at Cracker Barrel
Franklin Commons Court in Franklin, TN. Apply now
Cracker Barrel - Franklin Commons Court