Union Square Hospitality Group New York , NY 10007
Posted 2 months ago
Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer's Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.
Who you are:
The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Maître D' in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.
What you'll do:
Create a welcoming and hospitable environment for guests whether in person or over the phone.
Partner with Maître D' to quote accurate wait times while "finding the yes" for all guests.
Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations.
Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.
Work with efficiency and a sense of urgency while remaining composed.
Demonstrates a passion for guest experience and an eagerness to learn and grow.
What we need from you:
Experience in a guest facing role in a restaurant preferred, but not necessary
Basic understanding of Resy functions
Ability to walk or stand for long periods of time
English fluency and additional languages preferred, but not required
What you'll get from us:
Hourly rate of $10.65/hr + tips
Comprehensive Medical, Dental, and Vision insurance
Paid Time Off to support you with an active life outside of work
Paid Parental Leave
51% dining discount throughout the USHG family of restaurants
Flexible Spending Options (health care, dependent care, transit & parking)
Employee Assistance Program to support overall mental wellbeing
Exclusive access to primary care, mental health, and other healthcare services through Radish Health
Matched 401(k) to help you invest in your future
Generous Employee Referral Program
Access to the USHG HUGS Employee Relief Fund
Union Square Hospitality Group