Host Sonoma Plaza

Mary's Pizza Shack Sonoma , CA 95476

Posted 2 days ago

REPORTS TO: Service Manager
CLASSIFICATION: Nonexempt

POSITION SUMMARY
Mary's Pizza Shack's reputation is based on excellent service and quality food. As a hostperson, you are responsible for maintaining this reputation by ensuring the customer has the best experience possible while visiting our restaurant. Being friendly, efficient, and giving the customers the respect they deserve is the most effective way to provide excellent service. At Mary's no request is too outrageous, and no favor is too great to consider.

CORE EXPECTATIONS

  • Demonstrate Marys suggestive selling techniques

  • Ability to listen and understand the customers needs

  • Ability to maintain Marys Scorecard Standards

  • Adhere to all Marys Dress Code Standards

  • Demonstrate Marys Upbeat Personality Philosophy

  • Acknowledge guests as they enter or depart the restaurant in a friendly upbeat demeanor

  • Ensure dirty tables are cleaned and ready for the next guest within two minutes of prior guests departure

DUTIES AND RESPONSIBILITIES
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Must have thorough knowledge of specials and soup of the day

  • Have thorough knowledge of table sections.

  • Ability to rotate table sections when seating guests

  • Keep tables clean and organized; always be ready for your next guest. Pre bus when necessary.

  • Follow all Alcohol and Beverage Laws (if under 18 you are not allowed to serve any alcoholic beverages)

  • Follow all safety and health guidelines

  • Follow all clean up and pre shift procedures related to your position

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Teach new employees about Mary’s values and traditions. * Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions. * Performs other duties as assigned by Mary’s Pizza Shack. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * At least four years experience and/or training in the restaurant field, which includes supervision, inventory control, and food preparation, is required. College-level coursework in business, marketing and sales is desirable. Demonstrated proficiency in supervising and motivating subordinates * Commitment to excellence and high standards * Excellent written and oral communication skills * Basic competence in subordinates’ duties and tasks * Strong organizational, problem-solving, and analytical skills * Ability to manage priorities and workflow * Passion, flexibility, and a willingness to work within constantly changing priorities with enthusiasm * Excellent customer service skills * Strong interpersonal skills * Good judgment with the ability to make timely and sound decisions * Creative, flexible, and innovative team player * Basic Word, Excel, Outlook skills a plus * Bilingual skills a plus * Professional appearance and demeanor * Ability to effectively communicate with people at all levels and from various backgrounds * Must be able to speak, read, write, and understand the primary language used in the workplace Mary's Pizza Shack Sonoma CA

Host Sonoma Plaza

Mary's Pizza Shack