Host

Paradies Lagardère Travel Retail Romulus , MI 48174

Posted 2 months ago

All Paradies Lagardre positions, including the Host, require that you embody a positive company image by providing courteous,

friendly, and efficient service with a smile to customers and team members. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers.

The following are intended as basic requirements. Success will come to the individual who can expand upon these job

requirements and truly provide a memorable experience. These requirements/functions may change throughout their

employment.

  • Must have a passion for the guest!

  • Must say "Yes", "Please", and "Thank You"!

  • Must smile often!

  • Exceed First Class Service standards and behavior with guests, business partners, and peers.

  • Create a lasting first and last impression. Engage with guests in a friendly, welcoming, and professional manner.

  • Provide accurate wait time and monitor waiting lists.

  • Use knowledge of menu to answer guest questions.

  • Coordinate with Front of House staff regarding available seating.

  • Seat guests, ensuring proper server rotation is maintained.

  • Process to-go orders quickly and efficiently in the point-of-sale system, handling cash, credit, and debit

transaction accurately.

  • Maintain store appearance with respect to merchandising and maintain standards.

  • Follow safety and sanitation guidelines; comply with all applicable laws.

  • Responds appropriately to customer concerns.

  • Ensures a clean, sanitized, and well-stocked host stand.

  • Assist servers and food runners, as needed. Must be able to maneuver heavy trays of food.

Ability to take direction and collaborate in a team environment.

  • Perform other duties as assigned.
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