Host / Hostess|Part-Time | Diana Restaurant

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

As a Host/Hostess you should have experience with Upscale Dining service, as well as excellent knowledge of the NYC food and drink scene. Weekend availability is non-negotiable.

This role will pay an hourly wage of $10.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

• Greet and welcome guests as they arrive at the restaurant.

• Manage reservations and seating assignments efficiently.

• Escort guests to their tables, providing menus and ensuring a smooth transition to servers.

• Maintain cleanliness and organization of the lobby area.

• Communicate effectively with guests to ensure a positive dining experience.

• Collaborate with servers and kitchen staff to coordinate table seating and optimize guest satisfaction.

• Handle guest inquiries, requests, and complaints with professionalism.

• Assist with special events or private dining arrangements as needed.

• Follow health and safety guidelines to ensure a clean and safe dining environment.

• Support teamwork by assisting colleagues during busy periods.

Qualifications

• Friendly and outgoing personality with a passion for customer service.

• Excellent communication skills and ability to interact with diverse guests.

• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.

• Ability to work evenings, weekends, and holidays as needed.

• Previous experience in a customer-facing role is preferred but not required.

• Knowledge of basic restaurant operations and reservations systems is a plus.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.