Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
The Host/Hostess is responsible for ensuring that all resort guests have the highest quality food and beverage dining experience possible while assisting in the creation of a profitable department that is environmentally responsible. This position follows the brand standards from the beginning of the service cycle through the entire dining process and is professional and gracious while enhancing the dining experience through outstanding service skills. The host/hostess is often the first impression a restaurant can make on its guests - welcoming guests to the restaurant and getting them seated.
Responsibilities include (but are not limited to):
Providing exceptional service to all guests while maintaining all brand standards.
Assisting teammates/co-workers in general tasks to ensure that each guest has the best possible experience
Seating guests, monitoring the flow of the dining room, offering support to servers, and acknowledging departing guests with a kind remark
Keeping the host/hostess stand and reception area clean and organized
Assist the team in creating a profitable department that is environmentally responsible.
Taking accurate room service and to go orders meeting all service brand standards
Must have excellent verbal communication skills in English
Able to stand for long periods of time up to 4 hours
Flexible schedule including willingness to work weekends and holidays
Previous guest service experience - preferred
Previous host/hostess or restaurant POS experience preferred
Free Ski passes for employees and dependents
Discount lift tickets for friends and family
Free ski lessons
Discounted lodging, food, gear and mountain shuttles
Discounted bike haul & golf
Medical, Dental, and Vision plans (full-time positions)
401(k) Retirement Plan
Excellent training and professional development
Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote
Kirkwood is the stuff of legend. We're famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 172348