This position is responsible for warm and friendly immediate greet to guests at the door. Seats, and presents clean menus to guests in a friendly, professional and quick manner. Promptly cleans tables after guest departs.
Primary duties and responsibilities include, but are not limited to, the following:
Greets and seats guests, presents menus to guests, informs them of promotions, menu items, features, etc.
All guests must be treated in a manner that exceeds their expectations.
Take names on a waiting list while on a wait.
Run the floor plan board.
Keeps track of clean, dirty and occupied tables and /or promptly bus tables, booths and chairs as assigned per shift
Takes guest information and quotes wait to guests accurately when tables are not immediately available.
Cleans, organizes and stocks menus at host area.
Answers phone and answers questions concerning the menu and restaurant.
Interacts with guests in and as they leave the restaurant to ensure positive dining experience.
Fill to go orders, if applicable.
Maintain restrooms throughout shift.
Sweeping of peanut shells in foyer and front entrance area frequently.
Wipe drink spills on the floor and sweep up broken dishes
Assist servers by pre-bussing and/or refilling drinks
Fill peanut buckets and return condiments to their place
Unload bus tubs in dish room and immediately wash hands
Other duties as directed.
Estimated percentage of daily physical requirements and/or number of pounds that may need to be lifted on the job.
100%* --* Stands during entire shift.
75%* --* Reaches, bends, lifts, carries, stoops and wipes frequently.
20%* --* Carries 20 lbs. highchair about ten times per shift
over medium distances (20-30 feet).
50%* --* Verbally communicates with quests and phone
20%* --* Carries 25 lbs. Box of peanuts to front peanut barrel
Hazards may include, but are not limited to, slipping and tripping.
Frequent washing of hands.
Frequent bending, stooping, reaching, pushing and lifting