Host / Hostess (Full-Time) - Fine Dining, Different Pointe Of View

Hilton Worldwide Phoenix , AZ 85020

Posted 1 week ago

The 4 Diamond Award Winning Different Pointe of View, Fine Dining Restaurant located at the Pointe Hilton Tapatio Cliffs Resort is looking for a Restaurant Host / Hostess!

We are looking for someone with open and flexible availability to work 8 hour shifts that start & end time may vary based of business needs. Ability to work weekdays, weekends, and holidays is required.

Shifts may vary within the hours of (2pm 10:00pm)

Hourly wage is 12.00 per/hr with terrific benefits like, Health Insurance, Dental, Vision 401k (match), PAID Time Off, Amazing Team Member and Friends and Family Travel Discounts, discounted lunches in the employee lounge that also has a GAME ROOM, and other awesome Hilton Perks!

Hilton has been recognized as the #1 Best Company to Work For in the U.S. by Great Place to Work and Fortune magazine. This is our fourth consecutive year of recognition on the top 100 list and we are the first hospitality company to reach the #1 ranking in the list's 21 year history! What are you waiting for? Please read the information below, and submit your application!

Basic Qualifications:

  • At least one year of customer service experience required

  • Previous experience at a hotel restaurant preferred.

  • Must be at least 19 yrs. of age or older, legal age to serve alcohol in the State of Arizona.

  • Great verbal and written communication skills

  • Must have great computer skills specifically with Microsoft Office (Word, Excel, and Outlook)

  • Must be able to obtain State Food handlers card, by first day of work.

What will I be doing?

As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Welcome guests and ascertain their dining needs

  • Seat guests and manage the seating chart

  • Monitor restaurant activity to determine seating and dining flow

  • Perform opening and closing duties, as needed

  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

  • Ensure knowledge of menu

  • Respond to guest inquiries and requests in a timely, friendly and efficient manner

  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships

About the Restaurant:

Different Pointe of View is the longest consecutively awarded AAA Four-Diamond restaurant in the Valley. It has evolved over its 35 year history into a culinary experience just as memorable as its stunning views atop North Mountain in Phoenix.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality
  • We're passionate about delivering exceptional guest experiences.
  • Integrity
  • We do the right thing, all the time.
  • Leadership
  • We're leaders in our industry and in our communities.
  • Teamwork
  • We're team players in everything we do.
  • Ownership
  • We're the owners of our actions and decisions.
  • Now
  • We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Keywords: (Host, Hostess, Administrative, Admin, Restaurant, Hotel, Customer Service, Fine Dining, Resort, Hospitality, Upscale, Full Time, Food and Beverage, Phoenix, Hotels, F&B).


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Host / Hostess (Full-Time) - Fine Dining, Different Pointe Of View

Hilton Worldwide