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Host

Expired Job

Cracker Barrel Old Country Stores Arden , NC 28704

Posted 3 months ago

Overview

The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greet guests in a warm, hospitable manner and arrange seating in the most organized fashion. The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared tables. A professional attitude and sincere hospitality toward all guests is required at all times.

Responsibilities and essential job functions include but are not limited to the following:

  • Performs guest service by greeting guests and seating all as promptly as possible

  • Always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion

  • Ensures that all available tables are clean and properly prepared

  • Exhibits professional, sincere hospitality toward all guests at all time.

  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example

  • Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems

  • Follows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift

  • Maintains a clean and organized workspace

  • Maintains regular and punctual attendance

Responsibilities

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

  • Meet store operating policies and standards and cash handling and store safety and security, with or without reasonable accommodation

  • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

  • Comply with a dress code that prohibits displaying tattoos on face or throat.

  • Available to perform many different tasks within the store during each shift

Qualifications

  • Read, write and comprehend the English language

  • Stand for long periods of time

  • Lift a maximum of 20 pounds overhead

  • Work at a pace consistent with changing business volume and demands

  • Ability to learn quickly

  • Ability to understand and carry out oral and written instructions and request clarification when needed

  • Strong interpersonal skills

  • Ability to work as part of a team

  • Ability to build relationships

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